Assistant Store Manager

Principal Accountabilities

Under broad supervision:

• Support the daily operations of retail stores
• Perform a variety of routine and non-routine assignments
• Assist with merchandising, buying, pricing, and marketing assignments

Knowledge & Skill Requirements

• High school diploma or equivalent education; Associate’s degree preferred
• Three to five years of experience preferred

Knowledge & Application

• Requires technical know-how and broad understanding of the subject area
• Requires understanding of many different and unrelated processes and methods
• Includes the assessment of unusual circumstances, variations in approach, and incomplete or conflicting data
• May require vocational qualifications and role holder may be working toward a professional qualification

Problem Solving

• Encounter problems which are varied but similar
• Requires some fact finding in order to fully understand the issue and consider the most appropriate response
• Responses will be drawn from pre-established solutions from which the role holder will need to select the most appropriate
• Guided by defined and documented process although may occasionally be expected to adapt solutions for specific situations

Interaction

• Conveys and exchanges basic technical or factual information with colleagues/clients/customers
• May require the initiation of contacts to resolve and discuss mutual problems or collaboration on procedures or transactions
• Audience is typically knowledgeable about the subject matter
• Written responses are presented in a variety of formats
• Requires awareness of cultural differences and adapts style accordingly

Impact

• Impact varies between immediate and short term (less than one year)
• Activities limited to weekly/monthly planning
• Scope of impact will be at the department or team level
• Results impact the immediate work area, although in customer facing roles may impact the department

Accountability

• Accountable for quality and timeliness of own deliverables
• May be responsible for up-skilling new starters
• Financial accountability will be confined to awareness and management of cost in relation to own work
• Performance measured against predefined annual objectives