Customer Service Representative
hace 1 semana
**Job Purpose**: Care of a defined customer base in a certain area/region and coordination of said customers with internal departments, external sale team and online databases. Cross communication and support of multi divisions within the organization. To serve our customers with excellence, attend to their requirements with efficiency, speed, quality, professionalism, and always seeking to exceed their expectations.**Essential requirements to be considered**:- Business Administration, Administration- 2 years Customer Service and Sales- English Advanced in writing and speaking required.**Some main functions are**:- Main point of contact between customer and internal departments (supply chain, finance, etc.)- Advocate on customer’s behalf to internal departments and all supplying legal entities.- Answer calls from our Customers quickly and kindly, providing excellent service. Maintenance of Cases on SalesForce platform and SAP- Providing a response within the set times- Make use of pre-designed answer templates to communicate with the Customer- Ensure a timely management of each case through the use of tasks and reports- Relay all relevant information regarding cases to Customers in a timely manner- Maintain customer data base within Sales Force- Continually aid in data procurement and maintenance for Knowledge Base- Basic IT troubleshooting and support for customer- Assist with cases from different Legal Entities- Support customer service colleagues in their workload when required.**Exceptional skills**:- Customer focus- Communication skills- Conflict managment- Initiative- AdaptabilityTipo de puesto: Por tiempo indeterminadoSueldo: $23,000.00 - $27,500.00 al mesHorario:- Turno de 8 horasPrestaciones:- Días por enfermedad- Seguro de gastos médicos mayores- Seguro de vida- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensaIdioma:- Inglés (Obligatorio)Lugar de trabajo: remoto híbrido en 66376, Santa Catarina, N. L.
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Customer Service Representative
hace 4 semanas
Santa Catarina, México Uline A tiempo completo**Customer Service Representative****Pay from $30,900 pesos per month to $34,400 pesos per month****Monterrey Branch****Carr. Miguel Aleman KM 21 #6****Prologis Park Apodaca****Apodaca, N.L. Mexico 66627**Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our...
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Customer Service Representative
hace 2 semanas
Santa Catarina, México Carrier A tiempo completo**Country**:Mexico**Location**:LOC5019: Carrier - UTEC, Carretera. Villa de García Km 3.0, Santa Catarina, 66350 Mexico**Role**:Customer Service Representative**Location**:Carrier - UTEC, Carretera. Villa de García Km 3.0, Santa Catarina, 66350 Mexico.**Full/ Part-time**:Full Time**Build a career with confidence**Carrier Global Corporation, global leader...
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Customer Service Representative
hace 21 horas
Santa Catarina, México Carrier A tiempo completo**Country**:Mexico**Location**:LOC5019: Carrier - UTEC, Carretera. Villa de García Km 3.0, Santa Catarina, 66350 Mexico**Build a career with confidence**Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning,...
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Customer Service Representative
hace 21 horas
Santa Catarina, México Carrier A tiempo completo**Country**: Mexico **Location**: LOC5019: Carrier - UTEC, Carretera. Villa de García Km 3.0, Santa Catarina, 66350 Mexico **Build a career with confidence** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the...
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Customer Service Representative
hace 3 semanas
Santa Catarina, México Carrier A tiempo completo**Country**:Mexico**Location**:LOC5019: Carrier - UTEC, Carretera. Villa de García Km 3.0, Santa Catarina, 66350 Mexico**Customer Service Representative (Temporal)**:**Perfil**:**Escolaridad**:Ingeniería, LNI, LRI, o afínExperiência: 3 - 5 años en servicio al clienteIngles conversacional**Competencias**:Perfil proactivo.Orientado a la resolución de...
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Customer Service Representative
hace 6 días
Santa Catarina, México Fulfillment by envia A tiempo completo**Fulfillment by envia **Se encarga de todas las fases del proceso de entrega, desde la recepción e inspección de tus productos hasta el procesamiento de las órdenes y su despacho con nuestros aliados logísticos. Utilizamos la más alta tecnología, contamos con una red global de socios estratégicos e impulsamos el comercio global superando las...
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Customer Service Representative
hace 2 semanas
Santa Catarina, México International Paper A tiempo completo**Position Title**: Customer Service Representative **Category/Shift**: Salaried Full-Time **The Job You Will Perform**: - Communicate with customers, estimate and enter orders, and perform other activities to facilitate excellent customer relationships supporting Sales, Manufacturing, and Shipping. - Has a basic understanding of manufacturing processes...
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Customer Service Representative
hace 3 días
Santa Catarina, México Ser-es A tiempo completoImportante proveedora industrial ubicada en Santa Catarina N.L. por crecimiento está en búsqueda de **CUSTOMER SERVICE REPRESENTATIVE****Principales funciones**:- Proporcionar a los clientes el estado de pedido, consultas, cancelaciones, cambios, reembolsos, entre otros.- Entrada de datos (colocación de pedidos, ordenes de compra a planta hermana,...
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Customer Service Representative
hace 4 días
Santa Catarina, México Fulfillment by envia A tiempo completo**Fulfillment by envia **Se encarga de todas las fases del proceso de entrega, desde la recepción e inspección de tus productos hasta el procesamiento de las órdenes y su despacho con nuestros aliados logísticos. Utilizamos la más alta tecnología, contamos con una red global de socios estratégicos e impulsamos el comercio global superando las...
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Customer Service Representative
hace 3 semanas
Santa María, México Trivelta A tiempo completoTrivelta builds the technology that powers modern, social-first gaming experiences. Through our proprietary sportsbook and casino engine, we enable partners to launch their own fully branded, legally compliant gaming products — combining real social interactions, predictive gameplay, and casino entertainment in one unified experience.**The Customer Service...
