Operations Coordinator for Supply Chain

hace 2 semanas

Ciudad de México Tidal A tiempo completo

**Job Title: Operations Coordinator for Supply Chain & Logistics**:**Contractor Fee: $2,000/$2,500month (USD)**:**Work Arrangement: Remote**:**Engagement Type: Independent Contractor**:**Commitment: Full-time (Approx. 40 hours/week)**:**Company Overview**:Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.**About This Role**:**Key Responsibilities**:- Oversee daily warehouse operations, inventory flow, and shipping processes- Manage customer support operations, escalations, and service systems- Supervise and support Operations and Support Associates- Monitor and report on trends in customer service, shipping, and inventory- Forecast raw materials and finished goods to maintain stock readiness- Create purchase orders and confirm accurate receiving and labeling- Coordinate with manufacturing teams on planning and timelines- Implement and refine warehouse best practices and organization systems- Lead cycle counts and manage ERP-driven inventory accuracy- Identify areas for operational improvements and implement solutions**Software/Platforms/Tools**:- Shopify- Slack- Google Sheets / Data Studio- NetSuite or Fulfil.io (ERP)- Gorgias or Richpanel- Internal inventory tools- Shipping carrier portals- Basic project management tools- Warehouse barcode and labeling tools**Qualifications**:- At least 3-5 years of freelancing experience- 4+ years in warehouse, operations, or manufacturing roles- Excellent English communication skills, written and verbal- Strong background in inventory, shipping, and ERP systems- Excellent time management and organizational skills- Detail-oriented with strong analytical and reporting skills- Effective communicator with team leadership experience- Customer-first mindset with escalation handling experience- Self-starter who thrives in a fast-paced, lean team- Comfortable using multiple tech tools and platforms**Shift Schedule**:- Monday to Friday, 9am5pm US MST

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