External Fulfillment Senior Program Manager, External Fulfillment

hace 2 semanas


Ciudad de México, Ciudad de México Amazon A tiempo completo

MX External Fulfillment (EF) includes a variety of programs: Seller Flex (SF), Vendor Flex (VF) and Easy Ship (ES). Through these programs, Amazon works hand in hand with a wide range of sellers and vendors to ship products from their warehouses directly to our customers.
The Operational Excellence (OpEx) PM is responsible for continuous improvement through the management of initiatives related to speed, performance, and cost in the SF and ES programs.

Key Job Responsibilities
  • Define/improve processes that allow the SF and ES programs to keep/improve speed, performance, and cost results.
  • Be the Operations POC for new project introductions.
  • Propose standardization and improvements through lean manufacturing techniques.
  • Manage escalations and difficult conversations in English and Spanish with different stakeholders, always keeping the main goal of improving our Customer's experience.
A Day in the Life

As a Senior Program Manager, you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You'll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.
Senior Program Managers have significant responsibilities, and you'll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

BASIC QUALIFICATIONS
  • Completed Bachelor's degree.
  • 7+ Years of General Experience.
  • 4+ Years as Program Manager or similar responsibilities.
  • 4+ years of data analysis experience.
  • 4+ years of defining and executing against program timeline & requirements experience.
  • 4+ years of owning program strategy, end-to-end delivery, and communicating results to senior leadership experience.
  • Fluent in both Spanish and English (C1+).
PREFERRED QUALIFICATIONS
  • 2+ years of supply chain experience.
  • 2+ years of working with external suppliers experience.
  • 2+ years of data visualization and reports tools experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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