Technical Support Manager
hace 3 semanas
We are currently searching for a Technical Support Manager to support our business development in Mexico. This is for our Smart Home brand IMOU (Pronounced: I-Moe). Who Are We? IMOU is a global leader in the Smart Home segment and we have built a reputation in the overseas market as the go-to vendor for Smart Security & Smart Home. Set up as a subsidiary of Dahua Group, the second largest surveillance & security manufacturer in the world. IMOU’s product lines include Smart Security, Smart Lock, Smart Energy/Lighting, IOT, Smart Robotics, Storage & Cloud. Our mission is to make Smart Home more affordable, effortless to use & easily accessible to our customers. Job Description Offline and online training work Trainees: sales team, distributors, resellers, installers, and promoters. Typical training scenarios: new product launches, new customer development, quarterly regular training. Service objects: distributors, resellers and installers. Deal with typical problems: installation problems, links, video playback, etc. Processing method: Facebook, phone, chat software. Offline technical support Service object: distributors, resellers and installers. Typical scenario: Resolve technical problems on site and resolve product quality issues. Translation Sorting out localized user guidance materials. General issues, quick installation manuals in local language, and operation video shooting. Product promotion Typical scenarios: annual customer meetings, annual new product launches, industry exhibitions. Main role: product presentation, technical solutions, sample booth setting. App operation and promotion PartnerInstaller App: update the product material, promote the App to resellers and installers. Job Requirements 3-year experience in a technical support position. Deep knowledge in IT/CCTV/Technology products. Familiar with CCTV, smart home, wifi camera industry. Qualifications Bachelor degree of technical or related field. Good Spanish and English reading, writing and speaking English proficiency preferred. Good interpersonal, written oral communication and presentation skills. Customer-oriented. Accustomed to frequent business trips. Seniority level Mid-Senior level Employment type Full-time Job function Customer Service and Product Management Industries Appliances, Electrical, and Electronics Manufacturing, and Security and Investigations Referrals increase your chances of interviewing at Imou by 2x. Get notified about new Technical Support Manager jobs in Mexico City, Mexico . #J-18808-Ljbffr
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Technical Integration Manager
hace 2 semanas
distrito federal, México Airswift A tiempo completoOverview Airswift is looking for a Technical Integration Manager to work in a contractor position (12 months, with possibility of extension) in Mexico City for a major offshore oil and gas project. This role is critical to driving project performance by leading cross-functional technical activities and ensuring strategic priorities are advanced across...
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Technical Support Lead
hace 3 semanas
distrito federal, México LotusFlare A tiempo completoResponsibilities Lead and manage the technical support team, providing guidance, coaching, and mentorship to fellow tech support specialists. Oversee the day-to-day operations of the support team, ensuring that service levels and response times are met. Handle escalated customer issues ensuring timely resolution. Collaborate with cross-functional teams,...
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Technical Account Manager
hace 3 semanas
distrito federal, México Transmit Security A tiempo completoTransmit Security gives businesses the modern tools they need to build secure trusted and end-to-end digital identity journeys to innovate and grow. Transmit Security serves many of the worlds largest banks insurers retailers and other leading brands collectively responsible for more than $1.3 trillion in annual commerce. If you thrive in a dynamic...
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Engineering & Technical Design Manager
hace 4 semanas
distrito federal, México Array Marketing A tiempo completoEngineering & Technical Design Manager Summary The Engineer and Technical Design Manager leads a collaborative multi-talented group within and across multiple Business Units. They play a critical role by bringing Engineering Discipline and Design-for-Manufacturing expertise to support Business Unit Project objectives, mentoring Staff, and advancing the goals...
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Technical Project Manager
hace 3 semanas
distrito federal, México Intellectt Inc A tiempo completoRemote Senior Project Manager - Software Implementation Job Details Seniority level: Mid-Senior level Employment type: Contract Industry: Telecommunications Qualifications Knowledge of mobile (2G/3G/4G/5G), fixed, and converged network architectures. Experience with VMs (Nokia CBIS), containers (Docker/K8s) (NCS), and/or cloud platforms. Experience with CMM,...
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Technical Support Lead | Cloud-Savvy Team Coach
hace 3 semanas
distrito federal, México LotusFlare A tiempo completoA technology company based in Mexico City is seeking a Technical Support Team Lead to oversee operations and guide a team of specialists. The ideal candidate will possess a Bachelor's or Master's degree in Science or Engineering, along with at least 5 years of experience in technical support. Responsibilities include leading the support team, managing...
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Technical Sales Manager
hace 3 semanas
distrito federal, México Howaru® A tiempo completoTechnical Sales Manager (Oils & Fats) page is loaded## Technical Sales Manager (Oils & Fats)remote type: Hybridi työskentelylocations: Punto Polanco, Mexicotime type: Täysaikainenposted on: Julkaistu 3 päivää sittenjob requisition id: R13882**Työn yhteenveto**IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We...
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Technical Product Manager, Loyalty
hace 4 semanas
distrito federal, México Levi Strauss & Co. A tiempo completoAbout the Job We are looking for an experienced Technical Product Manager who loves retail and has a passion for delivering best-in-class experiences for consumers. Drive the strategic vision for Consumer Loyalty as a globally scalable platform, developing the next stage of the loyalty ecosystem into a cohesive, consumer-focused value proposition. Build...
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Technical Product Engineer: B2C Support
hace 3 semanas
distrito federal, México Progressive Automations A tiempo completoA leading automation technology company in Mexico City is seeking a Technical Product Engineer for the B2C Team. The successful candidate will provide exceptional technical support to customers, resolving issues and assisting with product applications. Applicants should have a degree in Electronics, Mechanical, or Mechatronics Engineering and prior...
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Technical Product Manager
hace 3 semanas
distrito federal, México Parser Limited A tiempo completoSenior Technical Product Manager This position offers you the opportunity to join a fast-growing technology organization that is shifting the productivity paradigms in the software engineering industry. This opportunity is right for you if you are passionate about technology and would like to learn more about new trends and how they are shaping human...