Phones Implementation Specialist, Contract
hace 1 día
About this role As a contract PetDesk Phones Implementation Specialist, you will support PetDesk’s VoIP phone systems. You will provide your technical expertise and problem‑solving skills to deliver exceptional customer service to the company’s clients. By leveraging customer data, PetDesk Phones improves communications (calls, chats, appointments). It streamlines the staff workflow through practice management software integrated with the VoIP telephone system. This is a 100% remote contract position based in Mexico. Contractors will assist customers across North America. Fluency in English (both written and spoken) is required for this role. To apply for the Customer Support position, please submit your resume in English, highlighting your qualifications. This role will provide coverage to our customers Monday‑Friday. Contractors must provide their equipment (laptop, monitors, keyboard, mouse, etc.), stable internet connectivity, and dedicated workstations. Apply if you're excited to: Ensure the highest levels of customer satisfaction via Zoom, phone, and email Strong communication skills to effectively collaborate with clients, project managers, and cross‑functional teams Analytical thinking and the ability to dissect complex technical requirements and translate them into actionable tasks Independently lead and manage multiple projects and priorities simultaneously Resolve or escalate customer requests/issues promptly Review, analyze, and evaluate trends on common system issues and communicate these to the company About You Proficiency in both verbal and written English, along with confident, articulate, and professional communication abilities Exceptional customer service skillset Strong ability to multitask, prioritize tasks, and effectively manage time Skill in handling incoming and outgoing support calls Proficient in conflict resolution, with the ability to sympathize and empathize with customers Experience in troubleshooting technical issuesOutstanding capacity to navigate and resolve intricate issues $14,400 - $14,400 a year #J-18808-Ljbffr
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Remote VoIP Implementation Specialist
hace 1 día
WorkFromHome, México Medium A tiempo completoA technology solutions provider is seeking a PetDesk Phones Implementation Specialist to enhance their VoIP telephone system integrity. The ideal candidate will provide technical expertise, ensuring exceptional customer service to clients across North America. This remote role requires fluency in English, strong communication skills, and the ability to...
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Technical Implementation Specialist
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WorkFromHome, México Tidal A tiempo completoJob Title: Technical Implementation Specialist (Onboarding Manager) Contractor Fee: $3,200 - $3,500/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 45 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable,...
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Technical Implementation Specialist
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WorkFromHome, México Tidal A tiempo completoJob Title: Technical Implementation Specialist (Onboarding Manager) Contractor Fee: $3200 - $3500/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 45 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable...
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Customer Implementation Specialist
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WorkFromHome, México SiteMinder A tiempo completoJoin to apply for the Customer Implementation Specialist role at SiteMinder . Get AI‑powered advice on this job and more exclusive features. This range is provided by SiteMinder. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range MX$440,000.00/yr - MX$520,000.00/yr At SiteMinder we believe...
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Build Team Specialist
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WorkFromHome, México Petvisor, Inc. A tiempo completoOverview As an independent Build Team contractor, you will support the company’s VoIP phone systems by building, integrating, and troubleshooting solutions for veterinary practices. Leveraging technical expertise and strong problem-solving skills, you will ensure seamless integration with practice management software, enabling reliable communications and...
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Global Software Implementation Specialist
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WorkFromHome, México Thomson Reuters A tiempo completoA leading information services company in Mexico City is looking for a Software Implementation Specialist. This role involves collaborating with clients to implement solutions, utilizing problem-solving and technical skills in a hybrid work environment. Candidates should have a Bachelor's degree, 1-3 years of relevant experience, and communicate well in both...
