Technical Implementation Specialist

hace 4 días


WorkFromHome, México Tidal A tiempo completo

Job Title: Technical Implementation Specialist (Onboarding Manager) Contractor Fee: $3200 - $3500/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 45 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent. About This Role: Were looking for a Technical Implementation Specialist to own the onboarding and technical setup of new clients or customers. This role sits at the intersection of onboarding operations and light technical execution. Youll be responsible for ensuring smooth implementations by coordinating requirements validating data and handling basic scripting or data work when needed. This is not a pure engineering role but you must be comfortable working with technical concepts structured data and troubleshooting issues independently. Key Responsibilities: Own end-to-end onboarding and implementation for new clients or accounts Gather requirements and translate them into clear implementation steps Configure systems integrations or workflows based on onboarding needs Work with datasets using SQL to validate audit or reconcile data Use basic Python scripting for automation data cleanup or internal tools Troubleshoot implementation issues and identify root causes Coordinate with internal teams (engineering ops support) as needed Maintain clear documentation onboarding checklists and status updates Ensure implementations are completed accurately and on schedule Software/Platforms/Tools: Python (basic scripting) SQL Google Sheets / Excel Internal tools APIs or databases (training provided where applicable) Project or task management tools (Asana ClickUp Monday etc.) Qualifications: At least 3 to 5 years of freelancing experience 3 years of experience in onboarding implementation technical operations or similar roles Excellent oral and written English communication skills (C1 or C2 level) Comfortable writing basic Python scripts and SQL queries Strong understanding of data structures workflows and system logic Excellent written and verbal English communication skills Highly organized detail-oriented and reliable with follow-through Comfortable working US business hours Able to work independently in a remote environment Shift Schedule Monday to Friday 9:00 AM 6:00 PM US CST Key Skills Employee Orientation Dayforce Human Capital Management Visio Business Process Modeling Process Mapping Ceridian Smartsheet Salesforce Peoplesoft Project Management Microsoft Project Employment Type : Full Time Experience years Vacancy: 1 #J-18808-Ljbffr



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