Clerk-front Desk

hace 2 semanas


Santa Rosa, México Marriott International, Inc A tiempo completo

**Job Number** **Job Category** Rooms & Guest Services Operations**Location** Hacienda Santa Rosa a Luxury Collection Hotel Santa Rosa, Carretera Merida Campeche, Santa Rosa, Yucatan, Mexico**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.


  • Clerk-front Desk

    hace 2 semanas


    Santa Rosa, México Marriott International, Inc A tiempo completo

    **Número de Empleo** **Categoría de Empleo** Rooms & Guest Services Operations**Ubicación** Hacienda Santa Rosa a Luxury Collection Hotel Santa Rosa, Carretera Merida Campeche, Santa Rosa, Yucatan, Mexico VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Non-Management**Descripción del Trabajo**Cumplir...

  • Clerk-front Desk

    hace 2 semanas


    Santa Rosa, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23035526 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Hacienda Santa Rosa a Luxury Collection Hotel Santa Rosa, Carretera Merida Campeche, Santa Rosa, Yucatan, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción...

  • Mgr-front Office

    hace 1 semana


    Colonia Santa Fe, México 365 Parking A tiempo completo

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  • Mgr-front Office

    hace 2 semanas


    Colonia Santa Fe, México 365 Parking A tiempo completo

    **Job Number**: 22147529 **Job Category**: Rooms & Guest Services Operations **Location**: The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule**: Full-Time **Located Remotely?**: N **Relocation?**: N **Position Type**: Management **Job Summary**: Assists the Front Office Manager in...

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    hace 3 días


    Santa Fe, México JW Marriott Santa Fe A tiempo completo

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    hace 1 semana


    Santa Fe Cuajimalpa, México HOTEL CITY EXPRESS SANTA FE A tiempo completo

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