Customer Support Representative Csr

hace 6 días


Zapopan, México Intugo A tiempo completo

CUSTOMER SERVICE REPRESENTATIVEQUALIFICATIONS:- PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT AND TECH SUPPORT POSITION IS PREFERRED.- CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY.- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS; ABILITY TO COMMUNICATE PROFESSIONALLY, EFFECTIVELY AND WITH EMPATHY IN POTENTIALLY DIFFICULT CIRCUMSTANCES.- MULTITASKING SKILLS AND THE DETAIL-ORIENTED FOCUS REQUIRED FOR A FAST-PACED ENVIRONMENT.- BASIC PC KNOWLEDGE, WORKING KNOWLEDGE OF WINDOWS OPERATING SYSTEMS, INTERNET AND MAINSTREAM WEB BROWSERS.- BILINGUAL - ENGLISH/SPANISH A PLUS.SHIFT:TRAINING 8:00AM TO 4:00PM GDL TIME (1-2 WEEKS)SCHEDULE IS ASSIGNED AFTER TRAINING, COULD BE: 7AM-4PM / 9AM-6PM / OTHER COMBINATIONS (CHANGE WITH DAYLIGHT SAVINGS)SALARY AND BENEFITS:- MONTHLY BASE SALARY $16000- MONTHLY ATTENDANCE BONUS $1500 (PAID IN WEEKLY PARTS OF 345.39)- $1500 FOOD STAMPS- 4% SAVINGS STAMPS- 15 DAYS CHRISTMAS BONUS (INCREASES 1 DAY PER YEAR, UP TO 21 DAYS)- ALL OTHER LAW BENEFITS: VACATIONS, IMSS, PROFIT SHARETipo de puesto: Tiempo completoSueldo: $16,000.00 al mesBeneficios:- Estacionamiento de la empresa- Estacionamiento gratuito- Programa de referidos- Servicio de comedor- Vales de despensaPago complementario:- Bono de asistenciaTipo de jornada:- Diurno- Incluye fines de semana- Turno de 8 horas- Turno matutinoIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial



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