Customer Service Agent

**Customer Service Call Center Job in Tijuana.**We’re looking for call center agents with minimum experience for Customer Service Campaigns in Zona Rio, Tijuana.Salary **$4,600 MXN Take-home Net Weekly + Bonuses + Transportation Bonus + Free Lunch for two Weeks + Law Benefits + 12 days of vacations and extra days off + Two Days Off (Sundays Off Always) + Additional Benefits and Bonuses****Customer Service Call Center Job Activities**During the paid training you will only have to learn the product and understand the processes to follow.Once you’re on the floor you will mostly attend customer’s request in a timely manner.Like in most Call Center Jobs and Customer Service Jobs, you need to excel in customer satisfaction.- User the knowledge base and other tools to assist the customer’s inquiry- Write Notes about the interaction with the customer- Submit all requested information- Guide the customer to a resolution.**Benefits of the Customer Service Job in Tijuana**We offer various customer service campaigns so you can choose the one where you fit best.Each campaign has its own path to growth where you can become a team lead, supervisor or even jump to other areas of the call ceenter such as training with a bigger salary.We offer stable call center jobs for the long haul for agents that want to specialize and grow with the company.**Other benefits we offer are**:- Full Salary reported to IMSS and Infonavit for more Points.- Free Lunch on your first two weeks, then low food prices discounted from your paycheck to eat without paying cash for it.- Transportation Bonus- Additional Campaign Productivity Bonuses $$- Other rewards and bonuses for high-performing agents- Faster growth for high-performing agents- Salary paid weekly with Extra Days Off throughout the year- Private Health Insurance And Preventative Care- Great, corporate work environment.**Call Center Job Requirements for Customer Service campaigns in Tijuana**Since you will receive a full month of paid training you will get all the knowledge and necessary tools to execute your on-the-floor activities.However we’re looking for fully bilingual (spanish and english) agents with some experience in call centers to shorten your learning curve and reach your full potential sooner.**The main requirements we’re looking for are**:- Speak both English and Spanish fluently- Be able to commute to Zona Rio on a daily basis- Customer Service or similar call center experience- Computer Skills (typing test over 25 Words per Minute)- INE, CURP and Birth Certificate- RFC, Comprobante de Domicilio**Call Center Job Schedules for Customer Service Campaigns in Tijuana**We offer various schedules to choose from. These isnt rotative, you will get only one schedule.**Our shifts are 8 hrs long and can be such as**- 4:00 am to 12:00 pm- 12:00 to 8:00 pm- 7:00 am to 5:00 pm- 8:00 pm to 6 am (Night Shift - limited vacancies)You will always have Sundays Off and most campaign offer an additional second day off during the week. Plus your extra paid days off throughout the year.We start a new class every monday.Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: A partir de $4,600.00 a la semanaBeneficios:- Aumentos salariales- Ayuda o servicio de transporte- Bebidas gratis- Descuento de empleados- Descuentos y precios preferenciales- Días por enfermedad- Opción a contrato indefinido- Programa de referidos- Seguro de gastos médicos- Servicio de comedor con descuento- Vacaciones adicionales o permisos con goce de sueldoPago complementario:- Bono de productividadTipo de jornada:- Diurno- Incluye fines de semana- Lunes a viernes- Nocturno- Turno de 8 horas- Turno matutinoIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial