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**Company description**The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them.We are determined to bring a little bit of Sweden to Mexico.**Job description** What is the purpose of this job?**To provide IKEA customer with the best kitchen and bathroom measurement, furniture assembly and installation services, so that they get a successful shopping experience. Provide professional, fast and friendly kitchen measurement and assembly services to customers in the last mile.**What are the main responsibilities of this job?**- Full understanding of "IKEA basic work knowledge", to maintain a friendly attitude at customer place.- Ensure that all the items loaded are accurate, the packaging is not damaged, the installation drawings are clear to confirm the orderly installation services.- Clearly inform the customer installation in a professional and friendly manner to the customer to confirm the installation of goods.- Ensure that all the measured data is accurate, the picture is clear, the key parts of the logo clearly in place.- Clearly inform the customer measurement procedures, professional and friendly to introduce IKEA products and design concepts.- Always treat customers' advice or complaints efficiently and efficiently to ensure service quality of service providers.**Qualification** Knowledge**:- Deep understanding of IKEA concept.- Have at least one or two years of retail or customer service experience- Familiar with IKEA product line**Motivation**:- IKEA values truly reflect my values and give me the motivation.- Desire to make full use of the experience and expertise of colleagues to promote the growth both companies and employees.- Desire to surpass work objectives.- Enjoy working in fast-paced and future-oriented environments.- Willing to learn and to improve their skills to contribute to IKEA while developing themselves.**Capabilities**:- Adhere to customer first, have good communication skills.- Have the ability to use and maintain power tools.- Strict and conscientious, hold driver's license, have certain art foundation.- Be good at reflecting and using the IKEA concept in your daily work.- Open, honest, modest, energetic, hardworking, know how to change, willing to change- Have a strong sense of teamwork Have a positive working attitude and be able to work under pressure.**More Information**This position is based in Mexico City (Oceanía) and offers a rare opportunity to be part of the establishment of IKEA in a whole new market. You will get a chance to push boundaries and influence the direction of IKEA in Mexico. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective.Because here opportunities arise and growth follows.
