Supervisor de Concierge

**Supervisor de Concierge**:- Ubicación: Wyndham Alltra Vallarta- Ciudad: Nuevo Vallarta, NAY, MX, 63732- Fecha: 2 dic. 2024¿Eres alguien que ama los retos y desafíos constantes? ¿Eres naturalmente curioso y siempre estás dispuesto a pensar fuera la caja para resolver una situación? ¿Tienes una mentalidad de crecimiento y estás buscando una carrera que crezca contigo? Si es así, podrías ser el talento que buscamos para este puesto.- As a Supervisor I, Lodging, you will be responsible for supervising and coordinating the activities of personal service workers within our organization.**Job Duties and Responsibilities**:- Supervise and coordinate the activities of personal service workers, ensuring that tasks are completed accurately and on time.- Communicate effectively with team members to establish a clear understanding of job expectations, performance goals, and procedures.- Assist in the hiring and training of new staff; provide ongoing guidance, support, and mentorship to team members.- Collaborate with other departments to address and resolve issues, which may include guest complaints, staffing challenges, or maintenance concerns.- Monitor and evaluate employee performance, providing feedback and coaching as needed to maintain a high level of service quality.- Ensure compliance with all company policies, procedures, and safety regulations.- Maintain a positive and professional environment to ensure a high level of employee morale and guest satisfaction.- Assist in the development and implementation of strategies to improve overall operational efficiency and customer satisfaction.- Stay current with industry trends and best practices to ensure that the company remains competitive and provides exceptional service to our guests.- Complete additional tasks or responsibilities as assigned.**Work Experience**:- Requires expertise in a variety of work processes through a combination of job-related training and considerable on-the-job experience- Typically acts as a lead, coordinating the work of others but not a supervisor- Works autonomously within established procedures and practices- Has 4 to 5 years of work experience**Competencies**:Business ExpertiseChampioning Guest NeedsDeveloping SelfImpactInterpersonal SkillsJob Functional KnowledgeLeadershipProblem SolvingTeamwork and CollaborationAccountability**Education**:- High School Degree or equivalent is preferred.- Combination of education and experience will be considered.**Certifications**:- Certifications may be required or preferred.Todas las personas aplicantes serán evaluadas y consideradas para las opoortunidades en PLAYA, sin distinción de raza, color, religión, sexo, orientación sexual, edad, genética, identidad o expresión de género, nacionalidad o discapacidad.ID de solicitud: 9637**Los lectores de pantalla no pueden leer el siguiente mapa para búsquedas.**:Siga este enlace para acceder a nuestra página Búsqueda de ofertas de empleo a fin de buscar ofertas de empleo disponibles de una forma más accesible.- '); // hack to force browser to not cache iframe results, even though URL may be different var _iframe = document.getElementById('iframe'); _iframe.contentWindow.location.href = _iframe.src; //