Bilingual Representative, Contact Center
hace 2 semanas
Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate aculture of inclusionfor all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryBilingual Representative, Contact CenterOverview:Provides service and support for Mastercard products and services directly to customers and ensures service standards and SLAs are met.Acts as the voice of the customer by sharing reoccurring issues and opportunities for service improvement with management team.**Responsibilities**:Under general supervision, supports investigation and resolution of customer product/service inquiries, issues, concerns and requests.Follows established policies and procedures to review customer issues and inquiries and identify trends of product/service issues. Escalates issues and assists in the development of a resolution.Collaborates with other team members to support projects/initiatives related to customer support delivery.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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Supervisor de Call Center
hace 3 semanas
Morelia, México Alcom Contact Center A tiempo completo**Vacante para la empresa Alcom Contact Center en Centro -Morelia, Michoacan de Ocampo**:¡BUSCAMOS TU TALENTO!**COMO: SUPERVISOR EN CALL CENTER****CONTAMOS CON**:Sueldo base + BonosDescansos fijos domingos y días festivos**Horario: lunes a viernes 09:00 am a 06:00 pm y sábado de 09:00 am a 03:00 pm****Beneficios**:- Ingreso base quincenal + Comisiones NO...
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Supervisor De Call Center
hace 2 semanas
Morelia, México Alcom Contact Center A tiempo completo**Vacante para la empresa Alcom Contact Center en Centro -Morelia, Michoacan de Ocampo**:¡BUSCAMOS TU TALENTO!**COMO: SUPERVISOR EN CALL CENTER****CONTAMOS CON**:Sueldo base + BonosDescansos fijos domingos y días festivos**Horario: lunes a viernes 09:00 am a 06:00 pm y sábado de 09:00 am a 03:00 pm****Beneficios**:- Ingreso base quincenal + Comisiones NO...
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Ejecutivo Telefónico Call Center
hace 3 semanas
Morelia, México Alcom Contact Center A tiempo completo**Vacante para la empresa Alcom Contact Center en CENTRO - Morelia, Michoacan de Ocampo**:**¡Desarrolla tus habilidades trabajando de manera estable y con oportunidad de crecimiento laboral!****¡Únete a nosotros! Como**:**Agente telefónico en Call Center****Experiência no necesaria, únicamente manejo de computadora y facilidad de palabra ¡NOSOTROS TE...
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Encuestador Telefónico en Call Center
hace 2 semanas
Morelia, México Alcom Contact Center A tiempo completo**Vacante para la empresa Alcom Contact Center en Morelia, Michoacan de Ocampo**:**CALL CENTER CON ENFOQUE AL FACTOR HUMANO**Estamos en busca de talento!!Buscamos operadores telefónicos que deseen aumentar sus ingresosOfrecemos:- Salario base- Bonos- Excelentes comisiones- Prestaciones de ley- Descanso los domingos- Sábados horario de medio tiempo- Lunes a...
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Representative, Contact Center
hace 2 días
Morelia, México Mastercard A tiempo completo**Our Purpose**- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...
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Representative, Contact Center
hace 3 semanas
Morelia, México Mastercard A tiempo completoOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
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Representative, Contact Center
hace 2 semanas
Morelia, México Mastercard A tiempo completoOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.Our...
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Ejecutivo Telefónico Call Center
hace 3 semanas
Morelia, México Alcom Contact Center A tiempo completo**_¡¡SOLICITAMOS EJECUTIVOS TELEFÓNICOS!!_****¡¡Estamos ubicados sobre Av. Acueducto a 15 minutos del centro!!****(NO CAMBASEO, TRABAJO 100% DE OFICINA)****Requisitos**:- 18 años en adelante- Disponibilidad de tiempo- Secundaria terminada- Manejo básico de computadora- Facilidad de palabra**Ofrecemos**:- Sueldo base neto + Bonos + Comisiones...
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Ejecutivo Telefónico Call Center
hace 2 semanas
Morelia, México Alcom Contact Center A tiempo completo**_¡¡SOLICITAMOS EJECUTIVOS TELEFÓNICOS!!_****¡¡Estamos ubicados sobre Av.Acueducto a 15 minutos del centro!!****(NO CAMBASEO, TRABAJO 100% DE OFICINA)****Requisitos**:- 18 años en adelante- Disponibilidad de tiempo- Secundaria terminada- Manejo básico de computadora- Facilidad de palabra**Ofrecemos**:- Sueldo base neto + Bonos + Comisiones mensuales-...
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Ejecutivo Telefónico
hace 18 horas
Morelia, México Alcom Contact Center A tiempo completo**¿Te interesa tener crecimiento profesional y estabilidad laboral dentro de una empresa?** **¿Buscas trabajo y no cuentas con experiência pero sabes utilizar computadora y tienes facilidad de palabra?** ¡ALCOM Contact Center tiene una oportunidad para ti! Únete a nosotros como: Ejecutivo telefónico Ofrecemos: - **SUELDO BASE **+ Bonos +...
