IT Business Analyst Specialist

1 of the six Service Centers worldwide is based in Mexico with +1395 employees & +50 countries' scope. As a Diverse & Inclusive company, we are positioned in the Number 10th of Top Companies Rankings of places to work. Contributing +450 Million Dollars in the growth domestic product (GDP) & generating +7000 employees directly & indirectly, our passion is to help patients improve and extend their lives. Have you imagined all the work done before a patient can take his treatment?**Responsibilities**:- Contribute to create consistency and traceability between user requirements, functional specifications, and testing & validation. Support validation and testing as appropriate and ensure adherence to Security and Compliance policies and procedures within Service Delivery scope- Support with internal IT systems and documentation requirements, standards (including quality management and IT security), regulatory environments / requirements (if applicable), DDIT Service Portfolio and with industry best practices in leveraging technologies for the business and taking advantage of reusable products, solutions and services wherever applicable. Additional specification required for testing.- Develop business knowledge of patient support programs in US to suggest improvement and new solutions to improve patient experience and patient support center's efficiencies.- Work with third party business vendors in implementing PSP projects and be the Novartis IT point of contact for vendors and business teams.- Provide consulting to US PSP team during project implementation and ongoing services.- Participate in UAT with vendor and business to ensure systems are working within Novartis ecosystem.**Commitment to Diversity & Inclusion**:- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._**Minimum requirements**- University degree in Informatics, Computer Sciences, business or similar OR relevant experience.- 5 years working experience within the healthcare systems, Relationship Management, leveraging digital technology.- Integration and data mapping.- Multi-national global experience, Interactions with senior management, influencing without authority, Collaborating across boundaries- Requirements Definition & Management, Analytical Thinking and Financial Modeling, Proactive thinking, Effective Communication.- Business Process Mapping, Understanding of Data.- Knowledge of project management models and techniques.- Developing and delivering presentations.- English fluentWhy Novartis?766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never tryingImagine what you could do here at Novartis**Division**- CTS**Business Unit**- TT CTS**Country**- Mexico**Work Location**- Distrito Federal**Company/Legal Entity**- NOV CORPORATIVO MEX**Functional Area**- Technology Transformation**Job Type**- Full Time**Employment Type**- Regular**Shift Work**- No**Early Talent**- No