Account Director

**WHO IS OLIVER+**:Oliver+ is a global production portal, part of Inside Ideas Group. We are a collection of creative technologists & production experts across the world, creating and maintaining world class content in the areas of Film, CGI, Motion Design, Digital and Print.We bring scale, expertise and craft, delivering creative solutions to clients and brands across the globe.**A LITTLE BIT ABOUT THE ROLE**:Oliver+ is looking to recruit an Account Director to work as part of the Global Account Success team to enable account growth and expansion.What we want to see is a proven track record of scoping and building out multi-discipline teams to support various accounts across the greater group. The role will include being the face of Oliver+ in the upfront conversations with the leadership in Oliver and the Inside Ideas Group, as the potential and new accounts start to come onboard. Proposals and solutions for the individual business/account needs will be a core part of the role, ensuring that the correct solution (considering the type of work, disciplines, time zones etc.) is put in place to best service the end client's needs. We are looking for great leadership and a proactive approach to problem solving. You should have meticulous attention to detail, understand the importance of the agency/client relationship, managing multiple accounts for the agency all at once and you will have proven yourself as a safe pair of hands on the day-to-day management of the account needs. This is a support role to the Global Group Account Director, so you will have someone to turn to for assistance with the more difficult conversations.This is a great opportunity for a levelheaded, strategic thinker, who has gravitas with both staff and client, who is able to navigate difficult conversations and find solutions. We value hard work, and we want to have fun doing it. The role ensures delivery against growth and account performance targets, alongside maintaining positive working relationships across all accounts in the group.Reporting to the Global Group Account Director.**WHAT IS REQUIRED**:- Work in true collaboration with multiple clients and be responsible for the strategic growth of their business, teams and brand guardianship on their projects to ensure that the client experience is as positive as possible.- Handle revenue growth through the existing portfolio and supporting new business wins- Build strong value-add client relationships at various levels.- Own the execution of projects, run rates and client satisfaction through catchups with job owners and the weekly account/project management WIP.- Help identify and convert business development and new business opportunities with assigned clients.- Provide accurate gross profit & MI reports to senior management, including margin management- Line management of teams that report into you on various accounts and those that may report into you or the Account Success team**WHAT GOOD LOOKS LIKE**:- Experienced leader and a strong understanding of how to motivate and develop high performing teams.- Experience of building and sustaining meaningful client partnerships whilst maintaining a strong commercial focus.- Results driven - creation of and delivery against business plans driven by growth targets- Excellent communication skills to be able to robustly present ideas to clients, and continually cascade knowledge / news throughout immediate team and the wider business- Confident working autonomously with partner or 3rd party agencies- Excellent presentation skills - both written and spoken- Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.- Highly creative with the ability to generate ideas and practically contribute to studio output.- Experience in multiple sectors including FMCG, Automotive and Lifestyle.- 10+ years of relevant experience in:- Digital- Print- Motion Graphics- Web Design- UX-UI- Artwork- Production**WHAT YOU WILL YOU BE DOING**:- Help build on an existing team of resources to service multiple accounts.- Help create a solid way of working to adhere to while this relationship grows.- Help adhere to all key processes to ensure a streamlined/efficient account that outlines the correct way to share resources, billing processes, playbooks etc.- Setup and help run weekly Ops/Bolt/Catchup calls with the various teams- Help build global approach to work across 3 time zones, ensuring (in effect) an always on approach to how MORE manages creative content adaptation and rollouts of campaigns.- Help on the business development across accounts in the portfolio- Help identify and implement ways to optimize and streamline the account as it tracks forward with a focus on delivery and revenue increase- You will be confident with clients and will challenge the client when necessary, whilst keeping a positive relationship.- You will actively keep an eye out for new oppo