Customer Support Representative
hace 2 semanas
We are seeking a dynamic and customer-focused individual to join our team as an **English and Spanish Customer Support Representative**. This role will involve providing exceptional support to our English and French-speaking customers, resolving inquiries, and ensuring a positive customer experience.**Responsibilities**:- Provide accurate information regarding products, services, policies, and procedures.- Handle and resolve customer complaints, escalating issues as necessary to ensure timely resolution.- Assist customers with order placement, tracking, cancellations, and returns.- Troubleshoot technical issues and provide basic technical support to customers.- Document all interactions and transactions accurately in the CRM system.- Collaborate with other departments such as Sales, Marketing, and Operations to ensure seamless customer service delivery.- Identify opportunities for process improvement and contribute to enhancing the overall customer experience.- Stay updated on product knowledge, industry trends, and best practices in customer service.- Meet and exceed individual and team performance targets.Qualifications:- Fluent in both English and Spanish (written and verbal) is required.- Previous experience in customer service or a related field is preferred.- Excellent communication and interpersonal skills.- Strong problem-solving abilities and attention to detail.- Ability to work effectively in a fast-paced environment.- Proficiency in using CRM systems and other customer support tools.- Flexibility to work non-traditional hours including evenings and weekends if required.- A positive attitude and willingness to learn and adapt.**Job Types**: Full-time, Part-time**Experience**:- Customer Service: 1 year (required)**Language**:- English (required)- Spanish (required)
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Customer Support Representative
hace 2 semanas
Zacatecas, México Virtual Champs Global Inc. A tiempo completoWe are seeking a dynamic and customer-focused individual to join our team as an **English and Spanish Customer Support Representative**.This role will involve providing exceptional support to our English and French-speaking customers, resolving inquiries, and ensuring a positive customer experience.**Responsibilities**:- Provide accurate information...
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Part Time Customer Support Representative
hace 4 días
Zacatecas, México Webcreek A tiempo completoAre you looking for an opportunity to join a highly-regarded IT development firm? **What You'll Do** - Documenting all correspondence, research, internal inquiries, and pertinent information in our ticketing system for Latin American Dealers. - Communicating efficiently with other staff as needed to handle requests from Latin American customers. - Utilizing...
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Customer Support/Operations Generalist
hace 2 semanas
Zacatecas, Zacatecas, México Eastman Chemical A tiempo completoResponsibilitiesProvides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Resolves customer inquiries and complaints fairly and effectively. Provides product and service information to customers and identifies upselling opportunities to maintain and increase income...
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Sales Representative Remote
hace 3 semanas
Zacatecas, México PlacidWay A tiempo completoWe are seeking an experienced and results-driven Sales Representative to join our team. In this role, you will be responsible for developing and implementing effective sales strategies for our medical tourism services to individual clients (B2C) in domestic and international markets. You will identify potential business opportunities, build relationships...
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General L1 support
hace 1 semana
Zacatecas, Zacatecas, México NTT DATA A tiempo completoReq ID: 345331NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a General L1 support to join our team in Guadalajarja, Jalisco (MX-JAL), Mexico (MX). NTT DATA, Inc. currently seeks a...
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Auto Claims Process Specialist
hace 1 semana
Zacatecas, Zacatecas, México Chubb Insurance A tiempo completoChubb es un líder mundial en seguros con operaciones en 54 países; estamos respaldados por nuestra solidez financiera que nos distingue como una de las aseguradoras más rentables del mundo."Chubb en México es una empresa a favor de la diversidad e inclusión. No hacemos distinción por motivos de discapacidad, raza, religión, orientación sexual,...
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Quality Customer Service Engineer
hace 2 semanas
Zacatecas, México Johnson Electric Group A tiempo completoQuality Customer Service Engineer page is loaded## Quality Customer Service Engineerlocations: Mexico, Zacatecastime type: Full timeposted on: Posted Todayjob requisition id: R**********Join Our Team as a Quality Customer Service Engineer at Johnson Electric!** **Location:** Zacatecas, Mexico (onsite)## **Your Mission, Should You Choose to Accept It:**As our...
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Sales Development Representative
hace 1 día
Zacatecas, Zacatecas, México Crimson Education A tiempo completoWant to revolutionize the future of education and do meaningful work that transforms future generations' lives?Crimson Education is a global EdTech company founded in 2013 with the idea that through personalised education and technology, we can transform students into the world leaders of tomorrow. We're the world's leading college admissions consultancy,...
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Site Support Engineer
hace 2 semanas
Zacatecas, México 532 Flsmidth S.A. De C.V. A tiempo completoJoining a team of more than 10,000 people working across more than 60 countries, you will be part of an agile network of talented and ambitious people.In fact, we count on you to engage, connect, and collaborate with colleagues all over the world.Seize the opportunity to learn, create and develop your potential with us.Working with us, you are a part of...
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Site Support Engineer
hace 2 semanas
Zacatecas, México Flsmidth A tiempo completoJoining a team of more than 10,000 people working across more than 60 countries, you will be part of an agile network of talented and ambitious people.In fact, we count on you to engage, connect, and collaborate with colleagues all over the world.Seize the opportunity to learn, create and develop your potential with us.Working with us, you are a part of...