Enterprise Tools PMO Analyst

hace 2 semanas

Guadalajara, México AMBER STUDIO A tiempo completo

Enterprise Tools PMO Analyst- Be part of an _fun and friendly _environment where things move quickly and performance is of great importance_- Amber is looking for a driven and talented _Enterprise Tools PMO_ Analyst_ to_ offer expertise _by providing hands-on _support and _aligning with _stakeholders._- Your role will focus on working closely with the _Development Managers_, PMO & IT_ _a_s well as other _inter_connected_,_ _cross-functional _teams _& _G_uilds _within Amber (Business Intelligence, _Marketing,_ _QA) and ensuring that the project _requirements _and requests _are met on time_ and with quality._**RESPONSIBILITIES**- Support and coordinate with the Atlassian Team Consultants, the Atlassian System Administrator & Development Managers on creating, configuring and maintaining various project/space needs- Offer hands-on support and expertise in the designing & configuration phases for the Amber Confluence structure- Work with the DM Guild Leader, PMO & IT to configure and monitor the complete Atlassian projects infrastructure- Offer hands-on support and expertise in setting new Amber standards- Offer hands-on support and expertise in Jira & Confluence project configuration requests from Development Managers- Maintain the current platforms in a healthy and clean state by performing regular health checks- Offer training & support sessions to Project Administrator roles- Ticket management in Freshdesk- Create and maintain documentation & change logs on decisions, changes & configurations (both platforms)- Manage user groups (Jira & Confluence)- Offer best practice solutions & expertise to solving problems**Required Experience**- Minimum 2-3 years experience of administrating Jira Projects & Confluence Spaces/Pages (_Server, Data Center, Cloud)_._- Experience in working with Software/IT projects, initiatives, process timelines and reporting.- Experience in working in Agile environments and with Agile teams. (Scrum, Kanban, LeSS, Lean)- Experience in the Gaming industry is a plus.- Specialized Certifications are a plus.**Skills**- Strong Jira & Confluence administration skills- Confluence Editor skills- Ability to analyze a range of complex data and inform on decisions based on analytical findings.- Strong analytical, and communication skills.- Systems thinking (understanding/creating complex systems/architectures- Critical thinking and problem-solving skills.- Ability to effectively work in a multi-national global team.- Manage multiple priorities concurrently.- Excellent written and verbal English communication skills.- Understanding of the SDLC and Agile Development processes within Production Software Teams/ business units.- Proficient with MS Word, Excel, and Powerpoint.

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