Ars-traffic Sr Cons Ii
hace 1 semana
Job Summary:The Local Network Lead provides support to the Assistance Center Provider Acquisition Teams and is responsible for determining the best solution for complex rescues when the initial in-network provider search process is unsuccessful. This role serves as an escalation contact for provider acquisition team members and team leads within the assistance center and is accountable for ensuring an independent service provider is secured in a cost-beneficial and timely manner. The Local Network Lead demonstrates a strong working knowledge of Allstate Roadside’s business and Network of independent service providers and leverages a strong cross-functional partnership with the Allstate Roadside Network team, Provider Acquisition Strategy Leader, and vendor managers for a successful provider acquisition program.Key Responsibilities:- Serves as an escalation point for the Provider Acquisition Team agents and Team Leads during the provider search and dispatch process- Provides guidance to rescue associates and team leads on complex rescues to ensure rescues are dispatched in a cost effective and timely manner- Maintains a strong partnership with the Allstate Roadside Network team, Provider Acquisition Strategy Leader, and vendor managers- Builds a strong understanding of Allstate Roadside’s Network of independent service providers- Assesses and balances provider cost and performance metrics in decision-making- Prioritizes workload based on criticality- Provides coaching and feedback as needed to team members on the provider acquisition process- Shares feedback on process improvements as identified- Maintains tracking and documentation of rescues handled and/or engaged onSupervisory Responsibilities:This job does not have supervisory dutiesPreferred Qualifications:Education and Experience- Minimum of high school degree (or GED)- 5+ years customer contact experience, preferably in the roadside assistance industry- 2+ years as a Team Lead or supervisory role- Ability to solve problems under pressure- Strong strategic thinking skills- Ability to think “outside the box” and troubleshoot process exceptions and recommend solutions- Strong ability to adapt and prioritize workload as necessary- Strong communication skills and ability to communicate and build relationships with independent service providers- Ability to build and maintain relationships across business teams- Highly developed relationship management, influencing, and leadership skills- Ability to assess and provide feedback on business processesCertificates, Licenses, Registrations- NoneIntegon, a Great Place to Work, provides innovative technology and customer support services to major personal lines insurance providers, including Fortune 100 companies rated A+ (Superior), by A.M. Best, for financial strength.
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Ars-traffic Cons I
hace 2 semanas
Tijuana, México Integon Service Co. A tiempo completoJOB SUMMARY The ARS Traffic Cons l may have multiple responsibilities with primary emphasis on real time delivery confirmations for Secondary rescues. This role takes the lead on confirming delivery confirmation for Secondary rescues and is responsible for troubleshooting rescues in which vehicles have not been delivered or misdelivered and follows proper...
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Ars-traffic Cons I
hace 1 semana
Tijuana, México Integon Service Co. A tiempo completoJOB SUMMARYThe ARS Traffic Cons l may have multiple responsibilities with primary emphasis on real time delivery confirmations for Secondary rescues. This role takes the lead on confirming delivery confirmation for Secondary rescues and is responsible for troubleshooting rescues in which vehicles have not been delivered or misdelivered and follows proper...
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Ars-traffic Sr Cons Ii
hace 2 semanas
Tijuana, México Integon Service Co. A tiempo completoJob Summary: The Local Network Lead provides support to the Assistance Center Provider Acquisition Teams and is responsible for determining the best solution for complex rescues when the initial in-network provider search process is unsuccessful. This role serves as an escalation contact for provider acquisition team members and team leads within the...
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Allstate Roadside Services Sr Cons Ii
hace 2 semanas
Tijuana, México Integon Service Co. A tiempo completoJob Summary The Sr Consultant provides accurate long range forecasts and staffing models to optimize customer experience and business needs. Fully support service level agreements across various clients, products, and programs. The operation is 24x7x365. Key Responsibilities - Provide accurate volume forecasting models at 30, 60, 90 day intervals (45 day...
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Allstate Roadside Services Sr Cons Ii
hace 1 semana
Tijuana, México Integon Service Co. A tiempo completoJob SummaryThe Sr Consultant provides accurate long range forecasts and staffing models to optimize customer experience and business needs. Fully support service level agreements across various clients, products, and programs. The operation is 24x7x365.Key Responsibilities- Provide accurate volume forecasting models at 30, 60, 90 day intervals (45 day lock)...
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Ent-l&d-cons Ii
hace 7 días
Tijuana, México Integon Service Co. A tiempo completoJob Summary: The Learning Consultant II is responsible for the delivery of a broad scope of learning initiatives to internal clients. The Consultant will develop, plan, and evaluate learning and development training programs and activities to meet organizational requirements. The individual will collaborate with key stakeholders to design and deliver...
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Sr. Analyst Cost Accounting
hace 4 días
Tijuana, México BD A tiempo completo**Job Description Summary**: The position will support the daily manufacturing performance at one of BD’s manufacturing operations by providing detailed cost analysis, preparing monthly reports, researching variances to standards, budget, and forecasts, and works closely with the operations team to drive continuous improvement. The person will also assist...
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Sr. Analyst Cost Accounting
hace 4 días
Tijuana, México BD A tiempo completoJob Description Summary The position will support the daily manufacturing performance at one of BD’s manufacturing operations by providing detailed cost analysis, preparing monthly reports, researching variances to standards, budget, and forecasts, and works closely with the operations team to drive continuous improvement. The person will also assist the...
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Import/export Coordinator Ii
hace 7 días
Tijuana, México Welbilt Tijuana, S. de R.L. de C.V. A tiempo completoDescripción y detalle de las actividadesAs an Import/Export Coordinator II, you will be responsible for coordinating and ensuring compliance with cross-border trade regulations. You will serve as a key advisory contact for both internal and external stakeholders while fostering a Culture of Compliance. Your expertise will allow you to anticipate needs,...
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Project Manager Ii
hace 7 días
Tijuana, México Bose A tiempo completoYou know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate...
