Customer Support Specialist I
hace 4 semanas
This position in our Monterrey Center of Excellence supports scheduling processes for our digital brokerage operations in the US and Canada.- Perform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments- Build and schedule loads in our systems- Provide top-tier customer service and schedule all appointments in a timely manner- Support fast-paced, centralized operational account operations- Process improvement- Communicate with and provide feedback to the account operations team to improve on or create new scheduling processes- Empowered participation in the development, implementation, and automation of critical business processes- Other responsibilities as assigned**Basic qualifications**- 12 months work experience with customer interaction and communication- Excellent English language skills - verbal and written**Skills**: Required- Bilingual English/Spanish
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Customer Support Specialist I
hace 2 semanas
Monterrey, México Uber Freight A tiempo completo**About** the Role**Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers.- Use TMS to process shipment entries and actively lead timely...
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Customer Support Specialist I
hace 2 semanas
Monterrey, México Uber Freight A tiempo completo**About** the Role** Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. - Use TMS to process shipment entries and actively lead timely...
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Customer Billing Specialist I
hace 3 días
Monterrey, México WWEX Group A tiempo completoPURPOSEThe Customer Billing Specialist I will be responsible for processing, researching, and auditing carrier and customer invoices using our proprietary accounting software. This individual is responsible for ensuring all daily required tasks are completed in accordance with dept policy and procedure guidelines as well as any additional customer-specific...
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Service Specialist I
hace 4 días
Monterrey, Nuevo León, México Wwex Group A tiempo completoPURPOSE The Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams. In addition, the Service Specialist I...
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Customer Support Specialist I
hace 4 semanas
Monterrey, México Transplace A tiempo completoABOUT THE ROLEUber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered and empty...
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Service Specialist I
hace 1 semana
Monterrey, México WWEX Group A tiempo completoPURPOSEThe Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams. In addition, the Service Specialist I...
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Service Specialist I
hace 3 días
Monterrey, México WWEX Group A tiempo completoPURPOSE The Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams. In addition, the Service Specialist I...
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Service Specialist I
hace 1 semana
Monterrey, México WWEX Group A tiempo completoPosted Monday, December 1, 2025 at 7:00 AM PURPOSE The Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams....
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Service Specialist I
hace 2 semanas
Monterrey, México WWEX Group A tiempo completoPosted Monday, December 1, 2025 at 7:00 AM PURPOSE The Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams....
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Service Specialist I
hace 1 semana
Monterrey, México WWEX Group A tiempo completoPURPOSEThe Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams. In addition, the Service Specialist I...
