Cross-selling Manager...tijuana,bc
hace 2 semanas
G GlobalWe are a leading border logistics solution between the United States and Mexico. We stand out for our commitment to innovation and the professional development of all our collaborators.Location: Tijuana, BC**Cross-Selling Manager****Objective**:Maximize customer value by offering additional or complementary services to those they already use, driving profitability and loyalty.**Responsibilities**:- Design and execute strategies to improve customer satisfaction and retain key accounts- Supervise the performance of the Customer Service and KAM teams, ensuring KPI compliance.- Implement and monitor satisfaction surveys (NPS, and CES), ensuring representative responses- Coordinate with internal areas to resolve operational issues and improve accountability.- Identify revenue growth opportunities in existing clients- Ensure the implementation of advanced CRM and tracking tools- Create an effective escalation process to resolve recurring issues- Foster a culture of accountability and ownership within the team- Develop training and growth plans for Customer Service and KAM teams- Implement measurement and reduction of churn in key clients**Requirements**:- Minimum of 5 years of experience in leading cross-selling teams and key account management in the logistics sector.- Advanced knowledge of NPS, CES, and customer satisfaction metrics- Experience in implementing CRM tools and service automation- Strong leadership, problem-solving, and negotiation skills- Ability to design customer retention and growth strategies- English : Advanced (Business conversation)- Visa (essential) Sentri (desirable)Tipo de puesto: Tiempo completoSueldo: A partir de $123.00 al mesPago complementario:- Bono de asistencia- Bono de puntualidadTipo de jornada:- Diurno- Lunes a viernesLugar de trabajo: Empleo presencial
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Project Manager
hace 5 días
Industrial Pacífico III, México G-GLOBAL A tiempo completoEn **G-Global**, empresa líder en soluciones logísticas integrales y comercio transfronterizo, buscamos un **Project Manager** con experiência en **implementación de proyectos logísticos y gestión de clientes estratégicos (Cross-Border / 3PL)**.El objetivo del rol es **asegurar la ejecución eficiente y oportuna de proyectos**, garantizando la...
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Key Account Manager
hace 6 días
Parque industrial Cerrillo I, México Dicex S.A. de C.V. A tiempo completo: Únete a DICEX como **Ejecutivo de Cuentas Local (Key Account Manager - KAM)** En **DICEX**, somos especialistas en comercio exterior y soluciones logísticas integrales. Estamos buscando un **Ejecutivo de Cuentas Local KAM** que se sume a nuestro equipo para impulsar el crecimiento de cuentas estratégicas, asegurar la satisfacción de los clientes y ser...
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Key Acount Manager
hace 3 semanas
Parque Industrial Advance Querétaro, México Dicex SA de CV A tiempo completoÚnete a DICEX como **Ejecutivo de Cuentas Local (Key Account Manager - KAM)**En **DICEX**, somos especialistas en comercio exterior y soluciones logísticas integrales. Estamos buscando un **Ejecutivo de Cuentas Local KAM** que se sume a nuestro equipo para impulsar el crecimiento de cuentas estratégicas, asegurar la satisfacción de los clientes y ser el...
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Quality Manager
hace 6 días
Parque Industrial Tres Naciones, México WAVE AUTOMOTIVE SYSTEMS MEXICO A tiempo completoAt _**WAVE AUTOMOTIVE SYSTEMS MEXICO**_, a startup company, we are seeking your talent:As a **Quality Manager**, you will be responsible for overseeing quality control and management processes to ensure established standards are met. Your daily duties will include implementing quality systems, supervising quality-related personnel, and conducting internal...
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Quality Manager
hace 1 semana
Parque Industrial Tres Naciones, México WAVE AUTOMOTIVE SYSTEMS MEXICO A tiempo completoAt _**WAVE AUTOMOTIVE SYSTEMS MEXICO**_, a startup company, we are seeking your talent: As a **Quality Manager**, you will be responsible for overseeing quality control and management processes to ensure established standards are met. Your daily duties will include implementing quality systems, supervising quality-related personnel, and conducting internal...
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Production Manager
hace 6 días
Parque Industrial Tres Naciones, México WAVE AUTOMOTIVE SYSTEMS MEXICO A tiempo completoAt _**WAVE AUTOMOTIVE SYSTEMS MEXICO**_, a startup company, we are seeking your talent:**Production** **Manager**, is a core manager within the company's production department, responsible for executing production plans, improving efficiency, controlling costs, and managing teams to ensure products are delivered on time, with quality, and in the required...
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Production Manager
hace 1 semana
Parque Industrial Tres Naciones, México WAVE AUTOMOTIVE SYSTEMS MEXICO A tiempo completoAt _**WAVE AUTOMOTIVE SYSTEMS MEXICO**_, a startup company, we are seeking your talent: **Production** **Manager**, is a core manager within the company's production department, responsible for executing production plans, improving efficiency, controlling costs, and managing teams to ensure products are delivered on time, with quality, and in the required...
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Regional Sales Manager
hace 2 semanas
Parque Industrial Santa Fe, México Sinoboom North America, LLC A tiempo completo**Overview** We are looking for a Regional Sales Manager (RSM) in Mexico, responsible for developing and maintaining strong, long-term relationships with a company’s most important clients, ensuring their satisfaction by deeply understanding their needs, proactively proposing solutions, and actively managing their accounts to maximize revenue and loyalty...
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Plant Manager Assistant
hace 6 días
Zona Industrial, México Grundfos Holding AS A tiempo completoApplication Deadline: As soon as possible- Workplace: Onsite Position- Location: San Luis Potosí, MX, 78395- Contract Type: Full-Time- Employment Type: RegularAre you an organized and detail-oriented individual looking for an exciting opportunity to support a Plant Manager at a global leader in sustainable water solutions? Do you possess the skill to...
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Aerospace Program Manager
hace 5 días
Parque Industrial el Dorado, México Air Kraft Services A tiempo completo**Air Kraft Division** is seeking **Composite Technicians**with aerospace experience for an opportunity in**:Mexicali B.C.****Mision**:Aerospace Program Manager guides complex, large-scale aerospace projects from their initial concept to final delivery, managing all aspects from design and manufacturing to testing and customer relations. Key responsibilities...
