J.P. Morgan | Director

The successful candidate is a technology expert, experienced in all aspects of software and technical infrastructure design who partners with global and local development leads, engineering teams, client and external partner technology teams, regulators, market participants and is responsible for ensuring cross functional development teams use best in class technology to produce the following results:

• Delivery of new products and major enhancements on time and within budget
• Deployment of global platforms adapted to the local markets in Latin America
• Building technology teams that progressively grow in the practice of agile development
• Greater automation of business processes and operational efficiency
• Empowered sales, client onboarding, client services and operations organizations
• Creating scalable, resilient, highly available, performant systems that run 24/7
• Enabling the ability to upgrade software components without existing business disruption
• Developing software that is compliant with technology lifecycle management demands
• Producing software that withstands scrutiny of security reviews and risk assessments
• Platform execution that consistently meets client and market service level agreements
• Seamless interlock, engagement and collaboration with global development teams
• Automation of Dev/Ops, testing, continuous integration and deployment

General Tasks & Responsibilities

• Foster a culture of technical excellence across the regional teams in LATAM
• Establish a Dev/Ops, agile development practice and organization structure for development teams enabling federated collaborative engagement with global teams
• Ensure all development produces scalable, resilient, fault tolerant, high quality software
• Create and publish design patterns to guide development efforts across the region
• Interlock with technology architecture groups to ensure solutions adhere to risk, architecture, cyber and other relevant firm-wide guidelines
• Work closely with development teams to design, system interfaces, APIs, services and adapters required to deploy global platforms in the local LATAM markets
• Develop, capture and report on productivity metrics enabling development teams to continually improve
• Guide the selection of technology services and components for building our solutions
• Promote a strong technology controls agenda to keep software and infrastructure up to date, secure and compliant with firm and market standards.
• Evaluate vendor software platforms and services integrated with our solutions
• Identify opportunities to create automation that optimizes developer efficiency
• Represent the LATAM technology organization in external technology forum

Desired Skills

• Fluent in English and Spanish. Portuguese is desired.
• Must have a strong technical background, be detail-oriented and well-organized.
• Experienced in building agile development teams, mentoring and coaching developers to effect a program of continuous improvement.
• Must possess excellent risk management skills, and the drive to proactively mitigate business and technology risk
• Must demonstrate the ability to effectively communicate verbally and in writing to the team, business partners, vendors and clients.
• Must be able to work calmly and effectively in a fast-paced, high-pressure environment while balancing competing priorities
• Must have “Can do” attitude which can identify problems, take ownership, and provide solutions.

Desired Experience:

• 10+ years’ experience as a technology leader working within Banking industry
• 10 years hand-on experience using agile methodologies
• 5+ years’ experience building distributed applications using modern technology (Cloud, Micro Services, Web Services, APIgee, Kubernetes, Kafka, RabbitMQ, Gemfire, Spring, Oracle, SQL Server, Linux, Java, Python, Grafana, Prometheus, Dynatrace)
• 5+ years’ experience designing infrastructure components including network firewalls, switches, routers, DR-pairs
• Experience with Disaster Recovery planning, stress testing and software quality assurance
• Experience designing mission-critical systems in financial services industry, particularly in payments technology, is a big plus.