Sales & Customer Service Representative
hace 4 semanas
About UsJoin the New Frontier Immigration Lawteam and help change the lives of 1 million undocumented immigrants in the USA. Our fast-growing, mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems.Learn more about New Frontier Immigration here.Learn more about our CEO/Founder Hillary here.Learn more about our Core Values here.Why ApplyAre you passionate about helping immigrant families build brighter futures?You’ll thrive in this role if you bring both heart and hustle—a genuine care for people, paired with the motivation to hit goals and grow your career.- **Purposeful Work** - Every call you take could help a family stay together or find safety and opportunity.- **Supportive Culture** - Join a values-driven team that believes in hope, courage, and transformation.- **Growth Opportunities** - Learn immigration law basics, develop your consultative sales skills, and advance within a mission-driven firm.- **Recognition & Incentives** - Be rewarded for great work with individual and team bonuses.Role ObjectiveWe’re looking for a bilingual (English/Spanish) Sales and Customer Service Representative to join our growing team. This role blends empathetic customer service with performance-driven sales to guide individuals and families toward life-changing legal solutions.Success Attributes:- **Sales-Driven with Heart** - You have at least 3 years of proven experience in consultative or service-based sales, and you thrive on delivering results that truly matter.- **Empathetic Communicator** - You’re skilled at listening deeply, speaking clearly, and making people feel understood.- **Mission-Aligned** - You’re passionate about justice, dignity, and supporting immigrant communities.- **Resilient & Self-Motivated** - You can navigate emotionally charged conversations while maintaining focus and energy.- **Highly Organized** - You manage your time well, prioritize tasks effectively, and stay on top of systems and documentation.**Responsibilities**:- Manage a high volume of inbound and outbound calls with empathy and professionalism.- Conduct thorough client needs assessments to identify how our services can help.- Convert qualified leads into initial consultations through a consultative, trust-building approach.- Meet or exceed performance goals, including sales conversions and call handling metrics.- Maintain accurate and timely notes in our CRM system.- Work closely with teammates to continuously improve client experience and sales strategy.- Navigate sensitive conversations with cultural awareness, discretion, and compassion.- Go the extra mile to engage customersRequired Background- Fluent bilingual skills in English and Spanish (native or near-native fluency)- Minimum 3 years of successful sales experience, preferably in service-based industries- Strong customer service background and phone communication skills- Ability to work some evenings/weekends, depending on client demandPreferred Background- Experience in legal services, healthcare, insurance, or financial services- Background in high-volume phone-based environments such as call centers or client intake- Previous roles in education sales, real estate, or coaching programs- Familiarity with CRMs such as Salesforce, HubSpot, or similar platformsCompensation- $16,000 - $18,000 MXN pesos/month
-
Customer Service Representative/sales
hace 1 semana
Cancún, México Wundle Mobile A tiempo completoJob Title: (Part-Time, Remote) Customer Service RepresentativeLocation: Cancun, Mexico (remote position, with in-person training and occasional in-person meetings)Prior experience working in customer service or sales for a telecom company, such as América Móvil (Telcel, Telmex), AT&T Mexico, Grupo Televisa, Movistar (Telefónica), Megacable, Axtel, Izzi,...
-
Customer Service Representative/sales
hace 1 semana
Cancún, México Wundle Mobile A tiempo completoJob Title: (Part-Time, Remote) Customer Service RepresentativeLocation: Cancun (remote position, with in-person training and occasional in-person meetings)Prior experience working in customer service or sales for a telecom company, such as América Móvil (Telcel, Telmex), AT&T Mexico, Grupo Televisa, Movistar (Telefónica), Megacable, Axtel, Izzi,...
-
Sales Representative
hace 6 días
Cancún Centro, México Legendary Vacation Club A tiempo completoGenerate revenue through the promotion and sale of vacation club memberships, providing clients with exclusive experiences in luxury destinations, ensuring exceptional service, and contributing to the company’s positioning and growth in the tourism market. We are looking for Sales Representatives to sell vacation club memberships in Mexico...
-
Senior Sales Manager
hace 2 semanas
Cancún, México Marriott Vacations Worldwide A tiempo completo**Job Summary**To generate maximum sales efficiencies, while maintaining or exceeding targeted net sales volume.Must promote and support all aspects of customer service and enhancement.They assist with the supervision of a sales line through coaching, modelling, and reinforcing effective sales and customer service practices, behaviors, and results.Must...
-
Bilingual Customer Service Agent
hace 1 día
Cancún, México Reserv By Tambourine A tiempo completoReserv by Tambourine is a state of the art Hotel and Air package booking engine. Our travel partners include some of the most prestigious hotels in Mexico and the Caribbean as well as all major air carriers. Customer Service Agents for our call center will provide support across a number of communication channels. Support will include: modifications and...
-
Senior Sales Manager Front Line
hace 3 semanas
Cancún, México Marriott Vacations Worldwide A tiempo completo**Job Summary**To generate maximum sales efficiencies, while maintaining or exceeding targeted net sales volume. Must promote and support all aspects of customer service and enhancement. They assist with the supervision of a sales line through coaching, modelling, and reinforcing effective sales and customer service practices, behaviors, and results. Must...
-
Call Center Agent Customer Service and Sales
hace 3 semanas
Cancún, México Tambourine A tiempo completoTambourine is one of the fastest-growing hospitality & tourism marketing firms. Combining best-in-class tech with creative design, we revolutionize e-commerce for hotels, resorts and destinations. We are seeking for a Bilingual Call Center Agent - New Sales to join our team in Cancun (Zona Hotelera) for our business unit Reserv (booking engine) . Our ideal...
-
Sales Executive
hace 1 semana
Cancún, México Westin Lagunamar Ocean Resort M&S A tiempo completo**Job Description**:**Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.****PRINCIPAL OBJECTIVE OF...
-
Sales Executive
hace 2 semanas
Cancún, México Marriott Vacations Worldwide A tiempo completo**Specific Job Summary**Sales Executive duties include meeting, touring, and involving prospective guests/owners while on property and presenting them with an opportunity to purchase while on presentation, to become an owner of the finest vacation experience or enhance owners’ portfolios with new purchase. Must maintain a professional and personal image...
-
Sales Executive
hace 2 semanas
Cancún, México Westin Resort and Spa Cancun M&S A tiempo completo**Job Description**:**Specific Job Summary**Sales Executive duties include meeting, touring, and involving prospective guests/owners while on property and presenting them with an opportunity to purchase while on presentation, to become an owner of the finest vacation experience or enhance owners’ portfolios with new purchase. Must maintain a professional...
