Workdayservicespsa(Professional Services

**Role Title**Workday Services PSA Consultant**Department**Workday Services**Location**Mexico City #LI-Remote #LI-Hybrid**About WPP IT**WPP IT provides IT services for WPP, the world's largest communications services group. As a creative transformation company, WPP is helping its clients transform the future through extraordinary work. WPP IT is an integral part of that journey and we are proud to provide technology for some of the world's most creative brands.**Role purpose**At WPP, technology is at the heart of everything we do, and it is WPP IT's mission to enable everyone to collaborate, create and thrive. WPP IT is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP's petabytes of data.The new Workday Services team provides the post go-live support and enhancement of the Workday solution that replaces some of our core technology and influences our ways of working for many of our colleagues at WPP. This flagship programme will see Workday deployed across our global landscape to address the technology needs of Finance, Projects and our People function - so essentially it touches all of our employees to some degree. The key to this programme is that technology is an enabler for change, it's at the heart of what we do, but it's not all of what we do. The people aspects of this programme are vital to its success. This role will help deliver that success on an ongoing basis for many years to come.**Key Responsibilities**- Alongside your PSA experience you should become an expert on Zimit support, eventually building capability to make changes without support from the vendor- Investigate any functionality being released/introduced and collaborating with other functional Workday resources- Maintain expertise on new functionality/features/capabilities in Workday and wider industry/PSA/technology trends- Accountable for maintaining up-to-date process documentation- Expert in the art of the possible with Workday and providing creative solutions- Safeguard global design standards and principles against competing requests for change**Skill Requirements**- Global ERP support experience in a complex organization and ability to manage workload and prioritize effectively to meet customer expectations- Outstanding understanding of professional services processes and systems in a global organisation, Workday PSA experience a bonus- Ability to accurately collect information to understand and assess the clients' needs- Strong ability to inspire and engage with a diverse team and create an inclusive culture across geographical boundaries- Develop trusted relationships with key stakeholders in WPP IT and across the wider WPP business- Creative solutioning and strong problem-solving skills- Excellent interpersonal and communication skills both with technical and non-technical audiences**Behaviours****You're open**: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.**You're optimistic**: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with confidence: to try the new and to seek the unexpected.**You're extraordinary**: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we deliver extraordinary every day.