IT Support Specialist
hace 1 semana
**About us**Webxloo is an international software development company that was founded in 2005 in Tampa (Florida, USA). Our main product is Auction Streaming, a fully functional and independent online Cloud Auction Management System.**Job description****TOOLS THAT ARE ON THE PROJECT**:CRM, Outlook, GTM, Team Viewer**RESPONSIBILITIES**:- Troubleshoot routine technical problems;- Perform routine preventive maintenance, testing and repair with respect to computer hardware and software; problems, networking, and/or telecommunications;- Diagnose and repair routine computer related problems and/or refers complex problems to Technical Support Specialist or another technical professional;- Install the software, printers, and other peripherals as directed or requested by users;- Compose tickets in a task-management system;- Manage and respond to product support tickets;- Work with website tools and other modules of the system;- Collaborate with Developers, Sysadmins and Product Specialists.**EXPERIENCE AND SKILLS NEEDED**:- Experience in QA manual testing;- Experience in customer support at least 1 year;- Knowledge of HTML/CSS, experience in working with specifications;- Fluent English level;- Result-oriented mindset, willingness to learn and high level of self-organization;- Advanced PC user;- Experience in creating websites or working with website tools and platforms;- Active, pushing, multitasking, easy-going;- Responsible, observant, understand the role and place of support team in the company structure (or be willing to learn this);- Smart, curious, willing to know something new, to get to the bottom of everything;- Must be able to see the structure of everything and know how to plan action on every level of any structure (it’s needed for writing tasks and creating a plan for investigation);- Be willing to work and be a team player;- Must understand that this is the first line in communication with clients, that it has a lot of stress, situations; with unhappy clients, routing work but still love it;- Have a great people person attitude and passion to learn new technologies.**Job requirements**:- High-speed internet (at least 20 Mbps upload and download speeds),- Headset (headphones, a microphone) and a camera to support the video calls capability.**Work schedule**:- Monday - Friday Normal working hours will be **9 hours shift **between 8am to 8pm EDT (with 1 hour break)- Working hours during training period - 9am to 6pm EDT (with 1 hour break)**Thank you for your interest in our position, please submit your CV and we will be in touch with you as soon as possible.**Ability to commute/relocate:- remoto: Reliably commute or planning to relocate before starting work (preferred)
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IT Support Specialist
hace 3 días
Desde casa, México VATaskPros A tiempo completo**Job Title: IT Support Specialist - Tech Support (Exact Benefits Group)** **Location**: Remote **Job Type**: Full-Time **Department**: IT Support **Reports To**: Manager **About Us**: At EBG, we are dedicated to providing comprehensive Medicare plans to our clients, ensuring they receive top-quality healthcare support. We are looking to expand our team...
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IT Support Specialist
hace 1 día
Desde casa, México VATaskPros A tiempo completo**Job Title: IT Support Specialist - Tech Support (Exact Benefits Group)****Location**: Remote**Job Type**: Full-Time**Department**: IT Support**Reports To**: Manager**About Us**:At EBG, we are dedicated to providing comprehensive Medicare plans to our clients, ensuring they receive top-quality healthcare support. We are looking to expand our team with a...
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IT Support Specialist
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IT Support Specialist
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Desde casa, México Steady Networks A tiempo completoIs this your dream IT Job? We are a fast growing IT Support company in need of an experienced Support Desk Specialist to join our team.Want to work in a fun environment with a fast-growing local IT Services Provider? We are looking for an experienced new team member who can help support and troubleshoot complex Windows server environments and networks. You...
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IT Support Specialist
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Desde casa, México Steady Networks A tiempo completoIs this your dream IT Job? We are a fast growing IT Support company in need of an experienced Support Desk Specialist to join our team. Want to work in a fun environment with a fast-growing local IT Services Provider? We are looking for an experienced new team member who can help support and troubleshoot complex Windows server environments and networks. You...
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IT Support Specialist
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Desde casa, México IT-Seekers A tiempo completoBe part of out team! share with us your experience as a L1 support in a position 100% remote- **Requirements**:_- 2+ years’ experience as a L1 Support Engineer- Excellent problem-solving skills and Documentation Skills.- Proven customer service skills.- Familiarity with Information Technology Infrastructure Library (ITIL) methodologies- Good communication...
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hace 6 días
Desde casa, México HealthCare Support Staffing A tiempo completoTake advantage of a competitive salary and be a _ **Referral Specialist - Remote in New Mexico** - This exciting opportunity will require a _ **Referral Specialist**: - who can provide a high level of service and attention to their patients. If you are a_ **Referral Specialist**: **Daily Responsibilities of a Referral Specialist**: - Team member work a fax...
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IT Support Specialist
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Desde casa, México Workana A tiempo completoFull-time | Remote | CST Coverage We’re a remote-first infrastructure company (~100 employees) looking for an IT Support Specialist (Level 2) to strengthen our Managed Services team. You’ll be providing support to US-based clients across industries like healthcare, helping keep their systems secure, reliable, and efficient. **What You’ll Do**: -...
