Customer Care

hace 8 horas


Hermosillo, México Intugo A tiempo completo

Join our newest business lineFounded on the premise that everyone deserves high-quality health care, this business line has provided comprehensive, patient-centered health care services to underserved populations for over forty years. Offering evidence-based, comprehensive primary care services as well as a full range of specialty, dental and behavioral health care services from 5 easy-to-access community health centers. Services are available 7 days a week, 365 days a year, with on-call availability 24 hours a dayMain activities:- Handle high call volume on a fast pace environment, while displaying high level of professionalism, empathy and enthusiasm.- **Fluent in English and Spanish.**:- Answering patients' inquiries regarding scheduling, rescheduling and/or cancelling medical appointments promptly- Answer inquiries about medical providers and specialist availability.- Schedule patient transportation to our facilities.- Answer inquiries from pharmacies, insurance companies and other medical facilities.- Direct calls to different departments as necessary.- Elevate customer concerns to managers and supervisors as needed.- Adhere to the proper regulations, privacy, and other requirements.**Benefits**:- $15k/mo base salary before tax.- Performance bonus up to $3,500/mo- $1000/mo as food vouchers- Transportation when public transit is unavailablePay: $15,000.00 - $18,500.00 per monthApplication Question(s):- What are the specifications of your computer? (Windows, RAM, GHz, Internet speed)Work Location: In personExpected Start Date: 28/04/2025


  • Customer Care

    hace 8 horas


    Hermosillo, México Intugo A tiempo completo

    Join our newest business line! Founded on the premise that everyone deserves high-quality health care, this business line has provided comprehensive, patient-centered health care services to underserved populations for over forty years. Offering evidence-based, comprehensive primary care services as well as a full range of specialty, dental and behavioral...

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    hace 3 semanas


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    Hermosillo, México Intugo A tiempo completo

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  • Hermosillo, México Intugo A tiempo completo

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