Customer Service Representative
hace 2 semanas
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.Job SummaryTo support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Customer Service Representative located in Guadalajara south Site.The Customer Service Representative role involves In charge of communicating with customers and deal with customer's inquiries.What a typical day looks like:Handle enquiries, and resolve customer problems and complaints with care and efficiency and ensure one call resolution- Maintain customer service standards during high-pressure situations such as increased call volume, fewer resources or demanding customers- Interpret customer needs, recognize symptoms, causes and solutions.- Identify situations in which the customer requires further explanation or training and effectively provide a solution for the customer as needed- Demonstrate clear speaking and writing skills in English, and minimize the use of jargon to best ensure customer comprehension- In charge of tracking relevant metrics and drive action items based on results KPIs.- Coordination with the warehouse and logistics area of shipments following the shipping instructions requested by the customer, comprehension incoterms and import of records.- Monitoring of customer demand, reception of purchase orders and coordination with material and production control for the manufacture of the models requested as a priority by the customer.- Involve in CFT, Operations and customer meetings.The experience we’re looking to add to our team:Recent graduate- BS degree in Business Administration, Business, Engineering, Commerce or similar- Basic experience in similar position in the electrical manufacturing industry- Advanced English- Experience in customer communication- MS Office.- Advanced Excel- Analytical- Ability to read, research, and interpret general business periodicals, professional journals, financial reports, legal documents or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and acknowledges to questions from groups of managers, associates, vendors and/or customers.- Flexible with working hours- Work under pressure.- Organized- ProactiveWhat you’ll receive for the great work you provide:Competitive Salary- Life & Medical insurance- Christmas Bonus- Food Coupons- Saving Fund.- Life InsuranceGR66 Job CategoryOperations**Required Skills**:Optional Skills:
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Customer Service Representative
hace 2 semanas
Guadalajara, México Tata Consultancy Services A tiempo completoJob Role: Customer service representative Job Description:Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices
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Customer Service Representative
hace 12 horas
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers’ perspective showing empathy. • Active listening to fully engage the customer...
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Customer Service Representative
hace 7 días
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico • Advanced proficiency in English Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers' perspective showing empathy. • Active...
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Customer Service Representative
hace 7 días
Guadalajara, México Tata Consultancy Services A tiempo completoCome to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...
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Customer Service Representative
hace 4 semanas
Guadalajara, México Tata Consultancy Services (TCS) A tiempo completoTata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network.We are hiring **Customer Service Representative****Requirements**:-...
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Customer Service Representative
hace 3 semanas
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service RepresentativeRole Type: Full time, On-siteLocation: Guadalajara, Mexico• Advanced proficiency in English Key Skills: • Advanced English communication skills• Proven Customer Support experience or experience as Client Service Representative• Ability to appreciate the customers’ perspective showing empathy.• Active listening...
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Customer Service Representative
hace 2 semanas
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service RepresentativeRole Type: Full time, On-site Location: Guadalajara, Mexico • Advanced proficiency in English Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers' perspective showing empathy. • Active...
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Customer Service Representative
hace 2 semanas
Guadalajara, México Tata Consultancy Services A tiempo completoCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...
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Customer Service Representative
hace 1 semana
Guadalajara, México Tata Consultancy Services (TCS) A tiempo completoTata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network. We are hiring **Customer Service...
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Customer Service Representative
hace 7 días
Guadalajara, México Tata Consultancy Services A tiempo completoRole: Customer Service RepresentativeRole Type: Full time, On-siteLocation: Guadalajara, Mexico• Advanced proficiency in English Key Skills: • Advanced English communication skills• Proven Customer Support experience or experience as Client Service Representative• Ability to appreciate the customers' perspective showing empathy.• Active...
