Analista Help Desk

hace 2 semanas


Ensenada, México AXP Tek A tiempo completo

Únete a nuestro equipo como Especialista en Soporte al Usuario y Help DeskAXP Tek es una empresa especializada en el procesamiento de información, desarrollo de sistemas y aplicaciones móviles. Estamos en búsqueda de un(a) apasionado(a) por la resolución de problemas técnicos y la satisfacción del cliente. Si tienes experiência en atención al cliente y te encanta ayudar a resolver desafíos tecnológicos, queremos conocerte**Responsabilidades**:- Atender consultas de usuarios por teléfono, correo electrónico y chat.- Resolver problemas de software y hardware.- Registrar y hacer seguimiento de solicitudes de soporte.- Colaborar con equipos técnicos para resolver problemas complejos.- Mantener una base de conocimientos actualizada.**Requisitos**:- Experiência previa en soporte al usuario o help desk.- Excelentes habilidades de comunicación y resolución de problemas.- Conocimientos básicos de sistemas operativos y redes.Tipo de puesto: Tiempo completoSalario: $2,700.00 - $3,000.00 a la semanaHorario:- Lunes a viernes- Turno de 10 horas- Turno matutinoPrestaciones:- Descuentos y precios preferenciales- Opción a contrato indefinido- Uniformes gratuitosPregunta(s) de postulación:- ¿Tienes conocimientos intermedios de software y hardware?Lugar de trabajo: Empleo presencial



  • Ensenada, México Servicios de Software Ehecatl S.A. de C.V. A tiempo completo

    **Analista de Soporte Técnico (Presencial) - Ensenada, B.C.** Informática/Telecomunicaciones **Servicios de Software Ehecatl SA de CV IMPORTANTE RADICAR EN ENSENADA, BAJA CALIFORNIA **Actividades** - Atención de personal en Mesa de Ayuda - Instalación y configuración de Windows - Resolución de problemas de red y dispositivos conectados a Wifi -...


  • Ensenada, México Servicios de Software Ehecatl S.A. de C.V. A tiempo completo

    **Analista de Soporte Técnico (Presencial) - Ensenada, B.C.**Informática/Telecomunicaciones**Servicios de Software Ehecatl SA de CVIMPORTANTE RADICAR EN ENSENADA, BAJA CALIFORNIA**Actividades**- Atención de personal en Mesa de Ayuda- Instalación y configuración de Windows- Resolución de problemas de red y dispositivos conectados a Wifi- Actualización...

  • IT Help Desk

    hace 2 semanas


    Ensenada, México Zventus A tiempo completo

    **Position Summary****Essential Job Duties/Primary Responsibilities**- Works in close collaboration with account management, database administration, product development, and system engineering as necessary to facilitate rapid problem-solving and implement changes.- Develops technical configuration change steps.Job Qualifications/Education- BS degree in...

  • IT Help Desk

    hace 3 semanas


    Ensenada, México Zventus A tiempo completo

    **Position Summary****Essential Job Duties/Primary Responsibilities**- Works in close collaboration with account management, database administration, product development, and system engineering as necessary to facilitate rapid problem-solving and implement changes.- Develops technical configuration change steps.Job Qualifications/Education- BS degree in...

  • Customer Support Agent

    hace 3 semanas


    Ensenada, México Fusemachines A tiempo completo

    **About Fusemachines**Fusemachines is a leading AI strategy, talent, and education services provider. Founded by Sameer Maskey Ph.D., Adjunct Associate Professor at Columbia University, Fusemachines has a core mission of democratizing AI. With a presence in 4 countries (Nepal, the United States, Canada, and the Dominican Republic and more than 250 full-time...


  • Ensenada, México Allegion A tiempo completo

    Creating Peace of Mind by Pioneering Safety and Security - At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and _beyond. Additionally,_ in 2024 we were awarded the Gallup...


  • Ensenada, México Utiliware A tiempo completo

    **Responsibilities**Performing your technical tasks, including:- providing support for Tier 1 and Tier 2 support tickets- managing client data backups- entry-level system administration tasks- trouble-shooting and identifying issues with DNS and Group Policies, user profiles, DHCP, networking and other issues- solving Office365 issues including password...


  • Ensenada, México Allegion A tiempo completo

    Creating Peace of Mind by Pioneering Safety and Security_ At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and _beyond. Additionally,_ in 2024 we were awarded the Gallup...


  • Ensenada, México GLORY A tiempo completo

    **Description**: The Field Service Tecnician will be responsible for the managing all aspects of total customer service and care at existing customers. This will include troubleshooting and repair of cash-dispensing and sorting equipment; daily scheduling and time management of all accounts assigned; tracking and management of parts/tools; and staying...


  • Ensenada, México GLORY A tiempo completo

    **Description**:The Field Service Tecnician will be responsible for the managing all aspects of total customer service and care at existing customers. This will include troubleshooting and repair of cash-dispensing and sorting equipment; daily scheduling and time management of all accounts assigned; tracking and management of parts/tools; and staying abreast...