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hace 3 semanas


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**Position Summary****Essential Job Duties/Primary Responsibilities**- Works in close collaboration with account management, database administration, product development, and system engineering as necessary to facilitate rapid problem-solving and implement changes.- Develops technical configuration change steps.Job Qualifications/Education- BS degree in related IT or business field or equivalent work experience.- Requires 3+ years of related experience such as working in product implementation or support including leadership experience.- Excellent English written and verbal communication skills.- Excellent interpersonal, analytical, business, and technical judgment, and problem-solving skills.- Negotiation skills.- Strong troubleshooting skills, and ability to solve complex technical problems.- Excellent written and verbal communication skills.- Strong technical skills required including demonstrated knowledge of RDBMS.- Prior experience with SQL and/or programming language.- Demonstrated knowledge of DB query language, data manipulation, and data load concepts.- Technical project management/coordination skills.- Ability to immediately adapt to changing requirements and conditions.- Experience in a matrix team environment is desired.- Strong client orientation and customer service skills to understand and drive customer solutions.- Able to translate client’s business needs/requirements and present issues to a range of audience members.- Familiarity with real estate concepts.**Benefits**- All benefits by law- Monday to Friday- Weekends off- Two days of paid time off annually.- Between 7 and 11 paid holiday days annually.- Remote work allowance (Teletrabajo) above the market average.- Office / Hybrid opportunities- Weekly grocery vouchers- Meal subsidy ($1000 MXN Monthly) via voucher card.- Private health, life, and dental insurance- Sponsorship for wholesale stores memberships (COSTCO/SAMS CLUB), prescription glasses, birthday benefits, and more.- Wellness events and activities- Sponsorship for Scholarships & Professional Training- Career growth opportunities- Monthly employee engagement events- Sponsored lunch, snacks, and coffee events- Professional Training & Development opportunities**Additional information**:- Employment Type: Full-time.- Schedule Monday to Thursday 7 AM to 5 PM PT, Friday 8 AM to 5 PM PT- After six months eligible for hybrid work based on meeting performance expectations- Please, submit your CV in English.Tipo de puesto: Tiempo completoBeneficios:- Apoyo para estudios- Aumentos salariales- Descuento de empleados- Descuentos y precios preferenciales- Días de maternidad superiores a los de la ley- Días de paternidad superiores a los de la ley- Días por enfermedad- Estacionamiento de la empresa- Estacionamiento gratuito- Programa de referidos- Seguro de gastos médicos mayores- Seguro dental- Seguro de vida- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensa- Vales de restauranteTipo de jornada:- Lunes a viernesIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial


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