Empleos actuales relacionados con Major Incident Manager - Saltillo - SAP
-
Major Incident Manager
hace 3 días
Saltillo, México SAP A tiempo completo**We help the world run better** **Role requires to attend office in MONTERREY- 2 days a week** **The Team** The Enterprise Cloud Services (ECS) Delivery Technical Operations team runs the HANA Enterprise Cloud (HEC) and is responsible for OS, DB & SAP Apps (such as S/4 HANA) operations & support for our customers across multiple infrastructures - SAP DCs,...
-
Incident Response Lead
hace 1 semana
Saltillo, México Hexaware Technologies A tiempo completoA leading technology firm located in Mexico, Coahuila, Saltillo seeks a skilled incident management professional. This role involves leading the NOC team during major incidents, reviewing operational metrics, and developing incident response processes. Excellent communication skills are required for effective collaboration with global teams and stakeholders....
-
Itil Incident Manager
hace 2 semanas
Saltillo, México Tech Mahindra A tiempo completoDescripción del trabajo The organization's has responsibility for the coordination, development and support of all activities related to the production, operations and engineering of Chubb's core infrastructure including data centers, voice and data networking solutions, messaging/mail, mainframe, servers, databases, wireless technologies and associated end...
-
Itil Incident Manager
hace 2 semanas
Saltillo, México Tech Mahindra A tiempo completoDescripción del trabajo The organization's has responsibility for the coordination, development and support of all activities related to the production, operations and engineering of Chubb's core infrastructure including data centers, voice and data networking solutions, messaging/mail, mainframe, servers, databases, wireless technologies and associated end...
-
Itil Incident Manager
hace 2 semanas
Saltillo, México Tech Mahindra A tiempo completoDescripción del trabajo The organization's has responsibility for the coordination, development and support of all activities related to the production, operations and engineering of Chubb's core infrastructure including data centers, voice and data networking solutions, messaging/mail, mainframe, servers, databases, wireless technologies and associated end...
-
Senior Basis Consultant for Critical Incident
hace 5 días
Saltillo, México SAP A tiempo completo**We help the world run better** We are looking for analytical, solution-orientated Senior Basis Consultants experienced in NetWeaver & Non-NetWeaver technologies to keep SAP Enterprise Cloud Services (ECS) Customer systems running. **The Role** Our Senior Basis Consultants, as part of the Critical Incident Management team, are responsible for the 24x7...
-
DC Engineer
hace 1 semana
Saltillo, México Hexaware Technologies A tiempo completoDescriptionIncident Management ResponsibilitiesExcellent Communication SkillParticipate in core business hours triaging for on-call incidents (including major and minor)Lead NOC team on major incident issues through E2E processLead, guide, and control troubleshooting activities across multiple cross-functioning teamsIdentify critical resources for resolution...
-
Project Manager
hace 2 semanas
Saltillo, México Job Bridge Global A tiempo completoEl Project Manager será responsable de la gestión integral, coordinación y supervisión de proyectos tecnológicos dentro de la organización. Actuará como punto de contacto principal e interlocutor de escalamiento, asegurando la correcta comunicación entre las áreas de soporte, clientes internos y la Dirección General de Tecnologías de Información...
-
Construction Safety Manager
hace 4 semanas
Saltillo, México Tesla A tiempo completoTesla participates in the E-Verify Program What to Expect Tesla is looking to hire a Construction Safety Manager to join our team who is energetic and demonstrates a passion for leading the safety culture for the major construction project, Gigafactory Mexico. The Construction Safety Manager will report to the EHS Director who will provide guidance in the...
-
Construction Safety Manager
hace 4 semanas
Saltillo, México Tesla A tiempo completoTesla participates in the E-Verify Program**What to Expect**Tesla is looking to hire a Construction Safety Manager to join our team who is energetic and demonstrates a passion for leading the safety culture for the major construction project, Gigafactory Mexico.The Construction Safety Manager will report to the EHS Director who will provide guidance in the...
Major Incident Manager
hace 4 semanas
**We help the world run better****Role requires to attend office in MONTERREY- 2 days a week****The Team**The Enterprise Cloud Services (ECS) Delivery Technical Operations team runs the HANA Enterprise Cloud (HEC) and is responsible for OS, DB & SAP Apps (such as S/4 HANA) operations & support for our customers across multiple infrastructures - SAP DCs, AWS, Azure & GCP.**The Role**- Work as the responsible Major Incident Manager for Service and Support of HANA Enterprise Cloud Customer Landscapes- Make tactical decisions and take all required actions to restore the broken or degraded service in minimum time- Involve all required support teams- Manage those ad-hoc assembled teams to achieve single target in minimum time- Constantly assess the situation, ask the right questions and trigger people, teams and resources as required- Thoroughly document actions taken in the bridge calls- Stay calm and focused during escalations and manage potential emotions on the consumer side- Establish and thoroughly maintain channels of communication to senior management, regularly updating the status of the incident handling- Have On-duty availability and work within on-duty periods, which is compensated along local regulations**Requirements**:- 10+ years professional experience, out of which minimum 5 years in an MIM role or managerial role in IT Infrastructure functions- Experience in Performance tuning, Technical reviews and Audits- Knowledge of High Availability/Disaster Recovery Strategy- Has experience working in a global/multi-cultural environments- ITIL knowledge is desirable- Experience in communication with customers and management as required- Manage complex and highly situational cases- Clear and assertive communication- Proactive in learning and highly self-motivated- Proficiency in written and spoken English**We build breakthroughs together****We win with inclusion**SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.**EOE AA M/F/Vet/Disability**:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Requisition ID: | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
