Commerce Cloud, Account Solution Engineer

Join to apply for the Commerce Cloud, Account Solution Engineer role at Salesforce . About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce. What Is a Solution Engineer Commerce Cloud Also known as a "Pre‑Sales Engineer" or "Sales Consultant," the Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in a company's technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value. Salesforce Commerce Cloud leverages a team of Solution Engineers who are responsible for pre‑sales technical assistance for the sales teams and will perform technical presentations & demonstrations of our platform. The Solution Engineer must be able to articulate technology and product positioning to both business and technical users and be able to identify all the technical and business issues to sales prospects to assure complete customer satisfaction. Role Description Understand and communicate solution messaging at both a technical and business level Provide industry expertise and guidance to clients Communicate technical solutions in a business manner Author and provide presentations both to executive‑level and working‑level client audiences Present standard software demonstrations Provide solution insight paralleling the solution to client needs Guide prospective clients to the merits and strengths of the Salesforce Commerce Cloud solution Assist account executives in development of Target Account Selling strategies Remain current in industry and technology trends Document all prospective client meetings and decisions in Salesforce. Articulate market requests and needs to R&D and Marketing organizations in clear, concise manner Assist account executives in development of proposals and RFI / RFP responses Organize communications between teams and external vendors to develop solutions Basic Requirements Exceptional oral and written communications skills Ability to manage multiple prospects and activities concurrently Strong and creative problem‑solving and analytical skills Highly motivated, persuasive, and success driven personality Ability to lead and work as part of team eCommerce experience a strong plus Preferred Requirements Proven track record in giving sales‑oriented presentations to executive‑level audiences 6‑12 years of sales, marketing, operations, and/or consulting experience in a software company Successful participation in sales cycles in a pre‑sales/consulting role Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Seniority level Not Applicable Employment type Full‑time Job function Engineering and Information Technology Industries Software Development IT Services and IT Consulting Technology, Information and Internet #J-18808-Ljbffr