Tech Support Analyst
hace 6 días
At SpotOn, we’re helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions.Recently, SpotOn has:- Raised $300M in Series F funding (valuing SpotOn at $3.6 Billion)- Earned awards for Great Places to Work and Built In’s Best Places to Work- Earned award for Inc’s Fastest Growing Company in 2023- Rated the top-rated point-of-sale (POS) for Restaurants, Bars, Retail, and Small Business by Capterra users- Helped local businesses succeed with technology and support to battle through the labor shortage while also helping their employees earn more.This year, we’re going even bigger—caring hard and moving fast down the path of high growth and positive impact.That’s where you come in.We are looking for**Tech Support Representatives**We are looking for someone who is bilingual with customer service experience, preferably in a banking, finance, payments or customer service related environment.**Responsibilities**:- Manage, process and resolve technical issues in an accurate and timely manner.- Provide excellent customer service through verbal and written communication.- Focus on problem solving, on handling difficult and high-stress situations.- Maintain a deep understanding of our products and services, staying up-to-date with the latest features and updates to better assist customers.**Requirements**:- Advanced English (C1)- 1-3 years of experience working in a tech support environment- Excellent customer relationship skills and a passion for achieving goals.- Knowledge and experience in troubleshooting- Excellent interpersonal skills and diplomacy to quickly de-escalate tense situations.- Excellent verbal and written communication skills to manage internal and external relationships.- Ability to establish lasting relationships with clients and colleagues.- High school diploma or equivalent (minimum).- It is valued to have completed university or technical studies.Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $18,000.00 - $21,000.00 al mesBeneficios:- Seguro de vida- Vales de despensaLugar de trabajo: Empleo presencial
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SAP Analytics Cloud
hace 6 días
Naucalpan de Juárez, México Chabez Tech A tiempo completoSAP Analytics Cloud (SAC) & SAP Datasphere Support Analyst Location: Avenida Lomas Verdes 67, Lomas Verdes, 53120 Naucalpan de Juárez, Estado de México, Mexico Work Mode: Onsite Contract Duration: 3 Months (Possible Extension) Shift: Rotational Environment: Regulated (GxP / SOX) Role Overview We are seeking an experienced SAP Analytics Cloud (SAC) &...
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Tech Support Analyst
hace 6 días
Juárez, México SpotOn A tiempo completoAt SpotOn, we’re helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions.Recently, SpotOn has:- Raised $300M in...
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Technical Support Analyst
hace 4 horas
Naucalpan de Juárez, México Ford Motor Company A tiempo completoThe Technical Support Analyst (TSA) of the US Technical Hotline, reports directly to a Team Leader and is responsible for providing multiple channel Commodity-based technical service assistance to Ford and Lincoln Dealers from Canada and the United States of America.
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Technical Support Analyst
hace 5 días
Juárez, México Thomson Reuters A tiempo completo**Technical Support Analyst** Are you passionate about the chance to bring your experience to a world-class company that is market-leading or both content and technology? If yes, we’re looking for you. Join our team! Our Service Management function is transforming into a truly global, data and standards-driven organization, employing best-in-class tools...
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Sales Support Analyst: Proposals
hace 5 días
Naucalpan de Juárez, México Hach A tiempo completoA leading sales solutions company is seeking a proactive Sales Support Analyst to enable the sales team by managing administrative, logistical, and communication processes. The ideal candidate will have a Bachelor’s degree in Business or a related field and 2-3 years of experience in sales support. Proficiency in CRM platforms like Salesforce and Microsoft...
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Sales Support Analyst
hace 2 semanas
Naucalpan de Juárez, México Maxima Apparel A tiempo completoWe are seeking a proactive, detail-oriented professional to join our team at Maxima Apparel as a Sales Support Analyst. In this role, you will play a key part in enabling the sales team by ensuring that all administrative, logistical, and communication processes run smoothly and on time. The ideal candidate is highly organized, communicates effectively, and...
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Sales Support Analyst
hace 2 semanas
Naucalpan de Juárez, México Maxima Apparel A tiempo completoWe are seeking a proactive, detail-oriented professional to join our team at Maxima Apparel as a Sales Support Analyst. In this role, you will play a key part in enabling the sales team by ensuring that all administrative, logistical, and communication processes run smoothly and on time. The ideal candidate is highly organized, communicates effectively, and...
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Business Systems Analyst
hace 3 semanas
Ciudad Juárez, México Wistron México A tiempo completo**IT ERP ENGINEER**Support and assistance related to **ERP (enterprise resource planning)** programs and processes.Assist throughout all phases of the project lifecycle, including testing and tech support.**Requirements**:Systems Engineering or Computer science degreeExperience: Minimum 1 to 2 year experience in IT ERP systems support and...
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Onsite Tech Support
hace 3 semanas
Ciudad Juárez, México Cognizant A tiempo completoWe´re hiring!At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
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Epic PB/ HB Claims Analyst
hace 4 días
Juárez, Juárez, Chih., México HCLTech A tiempo completoHCL Tech is looking for Epic PB/ HB Claims Analyst with the below skills: SKILLS: Certified Epic Claims Analyst responsible for optimizing claim workflows, reducing denials, and ensuring accurate billing in Epic Resolute Professional Billing (PB) and Hospital Billing (HB). Key Responsibilities: Analyze and resolve claim edits, rejections, and billing...
