Associate Cssc Application Engineer

Application Deadline: As soon as possible- Workplace: Hybrid Position- Location: Apodaca, MX, N.L. 66600- Contract Type: Full-Time- Working Hours: 48- Employment Type: RegularWould you like to join a value-oriented company where we create water solutions that contribute to a better climate and life for people around the world?**What is the job about?****Your main responsibilities**:- Follow up on Customer interactions within set Service Level Agreements (SLA).- Process special orders and inquiries in coordination with the suppliers.- Support sales teams by handling tenders and projects, include providing dimension, specifications, calculations, time of delivery, operation, and maintenance issues, etc.- Identify business opportunities and handover to external sales.- Ensure customer master data is updated on portfolio of customers under their responsibility.- Process special orders and inquiries in coordination with the supplier.- Assist and coordinate technical training for Front Line staff.- Support with ad hoc tasks defined by leadership**Your background**We imagine that you have:- Associate’s or bachelor’s Degree and 1-2 years’ of work experience- Previous experience within Customer Services. Relevant administrative experience, organizational skills & accountability with the Customer.- Knowledge of business structure, products and key market needs to create a successful Customer centric experience.- Demonstrate working knowledge SAP (CRM/SD).- Fundamental Product and Application Knowledge - Interpret type keys, identify pumps vs spare parts, kits vs motors, identify where product is built (not essential).- Good communication and networking skills together with the ability to build positive and trusting relationships with both Internal and External Stakeholders.- Excellent written and spoken English**What’s in it for you?**What are your goals? Here at Grundfos it’s our mission to help you develop and fulfil your ambitions, both career and personal. We are guided by our six core values, and you’ll find that your fresh ideas will be welcomed and make a difference in everything from local to large-scale global projects. You’ll encounter colleagues from all over the world both as part of your daily work, supporting and all the while broadening each other’s cultural horizons.In addition, your day-to-day benefits include:- Flexible working hours; home office possibility and equipment; up to 3 days’ paid leave for volunteering- Annual bonuses, internal well-being consultants and programmes, engaging team buildings- Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly- Long-term career development with regular dialogue, as well as continuous learning and development opportunities.**Do you want to learn more?**If this job sounds appealing, please send your resume and cover letter by clicking **“Apply”.**To dig deeper into the Grundfos universe, follow us on LinkedIn or Youtube, and to get to know some of your future colleagues and why they love working at Grundfos, check out Meet our people**We look forward to hearing from you.****About Grundfos**Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.**An inclusive team**If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners - however you identify and whatever your background is.