Senior Sales Manager Front Line

hace 3 semanas

Cancún, México Marriott Vacations Worldwide A tiempo completo

**Job Summary**To generate maximum sales efficiencies, while maintaining or exceeding targeted net sales volume. Must promote and support all aspects of customer service and enhancement. They assist with the supervision of a sales line through coaching, modelling, and reinforcing effective sales and customer service practices, behaviors, and results. Must maintain a professional and personal image that upholds the MVW standards of integrity, quality, and service to customers.Makes department/multi-department resource decisions that have a financial impact as well as an impact on meeting discipline and/or business goals. It should lead an interdepartmental relationship with Operations and Marketing.**Expected Contributions**- Maintain maximum sales efficiencies while maintaining or exceeding targeted net sales volume.- Must be able to recruit, train, coach, and counsel all Sales Representatives to maximize their potential.- Participates in the hiring, supervision, evaluation, counseling, training, coaching, and motivating the sales teams, including goal setting, and monitoring of production.- Must be able to ride with Sales Representatives and critique their sales presentation.- Orients new employees and assists with continuing education/training of the sales team.- Administers written policies and procedures for departmental operations, including Human Resource paperwork.- Participates in staff meeting and attends other meetings, such as seminars and training as required.- Must review and communicate monthly evaluation of Team Leader/Sales Representative effectiveness and production based on set goals.- Implement on-going motivation programs for Sales Representatives.- Are responsible for training Team Leaders in closing tables and assist in closing, if necessary, with no direct compensation.- Represent the company in matters of customer relations (problem solving).- Generate maximum sales efficiencies while maintaining a professional and personal image and upholding MVW standards of integrity, quality, and service to customers.- Bachelor’s degree and/or Hotel Management degree preferred.- Three to five years’ experience gained through increasingly responsible positions within the vacation membership field.- Bilingual, ability to speak English and Spanish, fluently.- Proven track record of success.- Excellent written and verbal communication skills.- Excellent Computer skills, including but not limited to Microsoft Office.- Must be results-oriented with ability to be flexible.- Ability to work under pressure, manage multiple priorities, and be a self-starter.- Proven time management skills.- Proven ability to work in a team environment and interact with all levels of the organization.- Detail oriented, ability to handle multiple priorities in a fast-paced environment.- Ability to work flexible hours and days. It is anticipated that the position will require working a provided schedule. Occasionally holidays and/or a six- or seven-day work schedule will be required.- Stands, sits, or walks for extended periods. Ability to climb stairs.- Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 35 pounds without assistance.imvwsmLI-GD1Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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