Identity and Access Management

**Identity and Access Management (IAM) Contractor****Developer II - Enterprise Solutions**Who we are**:Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.UST is a mission-driven group of over 39,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.**You Are**:**The Opportunity**:- Assist in coordinating Multi-Factor Authentication (MFA) password resets and changes.- Contribute to troubleshooting and resolving implementation/integration issues related to Okta.- Aid in the account/safe onboarding and offboarding processes within CyberArk.- Participate in the secure storage and maintenance of credentials.- Support adherence to established IAM platform policies and procedures.- Work alongside the Active Directory management team to ensure integrated identity governance.- Assist in managing and monitoring scheduled jobs and system maintenance for SailPoint ID Now.- Help address connectivity errors and understand provisioning protocols such as SCIM.- Support the management of Azure IAM roles, policies, and privilege management.- Assist in ensuring the proper assignment and management of user privileged identities.- Maintain up-to-date knowledge of Azure IAM administration and implementation.- Respond promptly to critical incidents and ad-hoc requests.- Facilitate coordination with various stakeholders for ticket-related clarifications and issue resolution.- Assist the Solidigm Lead and FTEs in periodic status reporting, escalations, approvals, and project management.- Conduct periodic health checks and monitor audits/logs.- Recommend and implement data correction activities and system optimizations.- Maintain documentation for known issues, resolutions, service requests, and SOPs.- Aid in the remediation of identified vulnerabilities and support system improvements. Participate in the initiation of Root Cause Analysis (RCA) for issues in IDAM systems as requested.This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.**What you need**:- Demonstrated experience in managing user authentication and authorization within Okta, Azure AD, and Active Directory.- Expertise in Privileged Access Management (PAM) using CyberArk.- Familiarity with Identity Governance and Administration (IGA) using SailPoint ID Now.- Strong knowledge of Azure IAM, including roles, policies, and privilege management.- Proficient in managing both out-of-the-box and customized system functionalities within the IDAM environment.- Excellent problem-solving skills and ability to work collaboratively with FTEs and external vendors.- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field.- Relevant certifications in IAM technologies such as Okta, CyberArk, SailPoint, and Azure IAM preferred.**What we believe**:We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion, and to place people at the center of everything we do.**Humility**:We will listen, learn, be empathetic and help selflessly in our interactions with everyone.**Humanity**:Through business, we will better the lives of those less fortunate than ourselves.**Integrity**:We honor our commitments and act with responsibility in all our relationships.**Equal Employment Opportunity Statement**UST is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.LI-YH1