Director DDIT US&I Product Management Medical Eng.

hace 1 semana

victoria, México Novartis Farmacéutica A tiempo completo
Director DDIT US&I Product Management Medical Eng.

Job ID: REQ-10023942

Date: Oct 02, 2024

Location: Mexico

Summary

This role will work with Senior Medical Leaders to define, maintain, and evolve the medical IT product(s) and strategies for Medical Engagement including medical field force, medical information, and CRM engagement. This work includes engaging with data, analytics, and associated insights products. You will align the IT investments with the business HCP engagement journey strategy and help drive insights tools and technology collaboration. You will guide the design of technology solutions that adequately respond to business and technical objectives. The Director of Medical Engagement will contribute to our mission by collaborating with US&I, global medical leadership, and governance, taking responsibility for working with the DDIT US&I and other teams for in and above market processes. You will collaborate with other US&I capability and regional teams for the development, improvement, and implementation of solutions. The Director will develop and present projects and programs at executive levels of IT and Business leadership, contributing learnings and best practices to other enterprise DDIT capabilities.

About the Role

Major accountabilities:

  • (Mandatory Experience) Direct, sustain, and communicate engagement technology strategies and solutions for Medical , commercial, and other cross-functional capabilities.
  • (Mandatory Experience) Own, contribute, and drive medical solution technical and process elements (e.g. annual and multi-year roadmaps, architecture, processes, and standards) and identify opportunities to improve end-to-end technology processes for the Medical portfolio.
  • Define technology standards and direction of Medical Engagement and cross-functional capabilities connected in the engagement ecosystem.
  • Design, manage, and collaborate on processes for Medical Engagement and cross-functional data.
  • Incorporate digital and data technology directions and innovative thinking in current and future state strategies.
  • (Mandatory Experience) Manage finances for estimating, budgets, large projects, statements of work with vendors, and internal work estimating.
  • (Mandatory Experience) Direct project managers and project and program teams. Be able to do project management when necessary.
  • Create, organize, and manage governance processes for IT product solutions, potentially contributing to other governance processes.
  • (Mandatory Experience) Overall understanding of HCP engagement and how content management, data flows, and cloud-based interactions for engagement and information management in Medical processes work.

Additional Specifications:

  • Understands the Medical business processes in Life Sciences / Pharmaceutical industry like the Medical Domain (Inquiries, Adverse Event Reporting, Product Quality Complaints, Response Documentation, Medical Field Force detailing, Publications, Key Opinion Leader (KOL) interactions, Congresses, Real World Evidence data management, Call Center processes, Medical Intelligence from commercial data, and others).
  • Has worked with key vendors/technologies in the marketplace like Veeva (Vault, CRM), Anju (IRMS Medical Inquiry management), Envision (Datavision publications), IQVIA (Engage Events management).
  • Must understand Medical landscape in one or more key markets (e.g. US, Europe, China, etc.).
  • Understands the Medical data landscape (data models concepts, key data suppliers, how the data from key suppliers are used) in one or more key markets.
  • Medical experience in a global setting is a plus.

Key performance indicators:

  • Achieved targets in business case contribution, KPIs, customer satisfaction, and innovation measures.
  • +5 years of experience influencing and leading multinational cross-functional teams and strategies, leveraging digital technology and big data, proven experience influencing without direct authority.
  • +10 years of IT experience working in a matrix organization with a proven track record in IT Product Management and developing IT service strategies.
  • Senior experience in Program Management with strategic vision, requirements definition & management, solid analytical thinking, and financial modeling.
  • Bachelor's degree in a computer science, engineering, or information technology discipline (An advanced degree, related accreditations, and previous Pharmaceutical industry experience are desirable).

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting, and inspiring each other to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?

Join our Novartis Network: Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up.

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