Sr Universal Analyst

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.- As a Sr. Universal Analyst on the GFC&CP Learning, Development & Guidance (LD&G) team, your goal is to support the execution of training and development of procedures and guidance materials for the GFC&CP investigators. You are responsible for supporting all forms of guidance including procedures, process flows, Best Practices Library, and coordination and facilitation of training across all GFC&CP programs.**Job Description**:**Your day to day**- Conducting QC reviews on guidance documents and classroom facilitation as well as providing coaching, analyzing quality trends, and advising leadership.- End-of-Training Reports and handoff meetings with leadership, consolidation of feedback for guidance documents, attendance in various guidance-related forums such as the Quality and Strategy meetings.- Expected to work with LD&G leadership, instructional designers and LEAP SMEs to ensure high-quality execution of learning interventions.- Responsible for smooth onboarding of GFC&CP team members, reporting and communications.- Day-to-day responsibilities include, but are not limited to, coordination, setting schedules, aligning speakers/SMEs, requesting permissions for new hires, facilitation, inputting LMS Records, loading into WorkRamp, drafting communications, process flows and procedural guidance documents, reporting, preparing artifacts for audit responses (e.g., reports, documents, etc.).**What do you need to bring-**:- Exposure to learning and development teams and systems preferred.- Highly developed organizational and communication skills, written and verbal.- Demonstrated proficiency in analytical tools such as Excel, MS Access, Smartsheet, Tableau, or others required.- Proven track record of delivering successful projects or driving improvements to products or processes- Strong analytical and problem-solving skills- Ability to work in a fast-paced, dynamic environment with a strong level of initiative- Ability to develop and maintain professional working relationships with co-workers and peers- Well-developed sense of urgency and follow through- Ability to handle multiple projects under pressure- Ability to combine technical expertise and business understanding to create commercial benefitsOur Benefits:At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.Who We Are:As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.