Business Support Administrator

hace 3 semanas

Ciudad de México Control Risks A tiempo completo

**Tasks & Responsibilities****Client project coordination**- Provide first level of client task management, processing client orders and recording them in internal system. Escalate ambiguous orders to relevant stakeholders- Support the delivery management team with general day-to-day operational tasks and address issues when they arise**Financial support**- Provide internal and external reports on database usage**Operational support**- Timesheet reporting- Support the creation of training materials and internal reference documents where required- Maintain up to date client records and service tracking- Provide client usage reports as required- Carry out ad-hoc tasks for the Sales and Client Services teams**Requirements**:**Essential**- Full fluency in English- Attention to detail- Excellent time management and prioritisation- Confident to raise concerns and discuss solutions- Educated to A level/local equivalent; Educated to degree level is desirable- Strong IT skills including Microsoft Outlook, Office; Dynamics 365 and SharePoint would be advantageous- Strong communication skills with the ability to establish effective and strong working relationships with internal and external contacts- Ability to work effectively under pressure, demonstrating resilience**Preferred**- Education or work experience in compliance sector- Prior experience of using internal enterprise systems**Benefits**- Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.- We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.- Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.- Working with our clients, from day one our people are given direct responsibility, career development and the opportunity to work collaboratively on fascinating projects in a rewarding and inclusive global environment.- The Company is committed to further its diversity, inclusion and equity agenda and as an employee you have access to various business resource groups in the Company including the Company's LGBT+ network called MOSAIC, the Women's Network, and Synergy - a people network to celebrate and promote ethnic diversity at Control Risks- Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status._- If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs._

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