Senior Delivery Manager

We are searching for a talented and driven **Senior Delivery Manager** to enhance our dynamic team.**Responsibilities**- Manage delivery engagements from start to finish for teams numbering 20-50+ FTEs, associated with high-visibility and high-impact projects- Coordinate delivery across all stakeholders and ensure complex engineering challenges are resolved effectively- Ensure top-tier quality in design, code, and end solutions- Conduct mentoring and development programs tailored for delivery leads and managers- Promote, negotiate, and establish premier engineering processes and practices- Lead engagements to uphold rigorous standards of delivery and customer satisfaction- Meet stringent commitments and deadlines based on outcome-oriented configurations- Address customer escalations, contractual issues, and team rotations proficiently**Requirements**:- Minimum 10 years of IT industry experience with at least 4 years in leadership positions such as Delivery Manager, Team Lead, or Project Manager- Demonstrated ability to oversee intricate delivery engagements from start to finish- Expertise in managing project delivery and stakeholder relationships- Proficiency in addressing complex engineering challenges and ensuring prompt quality delivery- Experience with continuous delivery/deployment pipelines and designing comprehensive end-to-end solutions- Skills in pinpointing customer needs and resolving issues effectively- Strong capability to foster and sustain a cohesive team environment- Competency in coaching and mentoring team members to comprehend customer needs and demands**Nice to have**- Tailoring solutions and negotiating optimal practices- Outcome-focused delivery system knowledge- Proven experience in managing critical escalations and negotiating contracts**We offer**- Career plan and real growth opportunities- Unlimited access to LinkedIn learning solutions- International Mobility Plan within 25 countries- Constant training, mentoring, online corporate courses, eLearning and more- English classes with a certified teacher- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)- Flexible work schedule and dress code- Collaborate in a multicultural environment and share best practices from around the globe- Hired directly by EPAM & 100% under payroll- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)- 13 % employee savings fund, capped to the law limit- Grocery coupons- 30 days December bonus- Employee Stock Purchase Plan- 12 vacations days plus 4 floating days- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)- Relocation bonus: transportation, 2 weeks of accommodation for you and your family and moreEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.