Bilingual Customer Service Representative
hace 2 días
At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.Recently, SpotOn was:- Named one of Fast Company's Most Innovative Companies of 2024- Awarded Great Places to Work and Built In's Best Workplaces for the third year in a row- Selected as the Best Overall Restaurant POS by NerdWallet- Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra usersWe're committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.That's where you come in.We are looking for a **Bilingual Customer Service Representative - Menu, Catalog, Web support, and ecomm** to join our customer service team.As a Menu, Catalog, Web support, and ecomm Representative, you will be responsible for managing billing clarifications while providing excellent customer service.We are looking for someone bilingual with customer service experience, preferably in a customer service-related environment.**Responsibilities**:- Manage, process, and resolve client requests in an accurate and timely manner.- Provide excellent customer service through verbal and written communication.- Focus on problem-solving, and handling difficult and high-stress situations.- Establish strong relationships with clients and colleagues to maintain fluid communication and encourage their retention.- Work closely with internal and external partners**Requirements**:- Advanced English (C1)- 1-3 years of experience working in customer service- Excellent customer relationship skills and a passion for achieving goals.- Knowledge and experience in troubleshooting- Excellent interpersonal skills and diplomacy to quickly de-escalate tense situations.- Excellent verbal and written communication skills to manage internal and external relationships.- Ability to establish lasting relationships with clients and colleagues.- High school diploma or equivalent (minimum).- It is valued to have completed university or technical studies.**Benefits**:- Base Salary $18,250.00 mxn + Performance bonus $3,660.00 mxn- Food Vouchers $1,500.00 mxn pesos monthly- Law benefits- SGMM- Visual Insurance- Dental Insurance- Life Insurance- Two days off per week- Total Pass (gym)- Development & career planSpotOn is an e-verify company.
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Bilingual Customer Service Representative
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Customer Service Representative
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Bilingual Customer Service Representative
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Ciudad de México HRE A tiempo completo**Bilingual Services Expert Santa Fe****Start the year with a new job!! We are looking for the best talent! Important private university is looking for Bilingual Customer Service Representative. If you have experience on customer service and you have an advance english level, join our team!**- **Ofrecemos**:_*Sueldo base de $16,00 a $17,000 MXN...
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