Customer Support

hace 3 semanas

Monterrey, México Envia.com A tiempo completo

**We offer**:- Base Salary $13,000.00 to $15,000.00.- Direct contracting with our company.- Paid training.- Working Hours Monday to Friday from 09:00 a.m. to 06:00 p.m (hybrid)- Courses for professional development.- 50% of Major medical expenses and life insurance.- Payroll advance for the days worked.- Opportunity for development, growth and career plan.**For us it is important that you possess the following requirements**:- Bachelor's degree in International Business or a related field.- Advanced English.- Sense of urgency.- Experience with Microsoft Office Suite**What activities will you be performing?**- Provide customer support by addressing their inquiries, concerns, or issues and providing a satisfactory solution.- Create tickets for proper management of customer requests.- Provide attention and follow up to suppliers (logistics companies).- Provide assistance to customers and colleagues.- Contribute to continuous improvement by identifying key customer requests.Join our dynamic team and be part of the exciting transformation of the logistics, technology and e-commerce industry as a **Customer Support.**Tipo de puesto: Tiempo completoSalario: $13,000.00 - $15,000.00 al mesTipos de compensaciones:- Bono de productividadExperiência:- Atención a cliente por chat: 1 año (Deseable)Idioma:- Inglés Avanzado (Deseable)Lugar de trabajo: Empleo presencial

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