Customer Support Specialist I

**About** the Role**Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers.- Use TMS to process shipment entries and actively lead timely...

PURPOSEThe Customer Billing Specialist I will be responsible for processing, researching, and auditing carrier and customer invoices using our proprietary accounting software. This individual is responsible for ensuring all daily required tasks are completed in accordance with dept policy and procedure guidelines as well as any additional customer-specific...

PURPOSE The Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams. In addition, the Service Specialist I...

PURPOSEThe Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams. In addition, the Service Specialist I...

Posted Monday, December 1, 2025 at 7:00 AM PURPOSE The Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams....

PURPOSE The Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams. In addition, the Service Specialist I...

Posted Monday, December 1, 2025 at 7:00 AM PURPOSE The Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams....

PURPOSEThe Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams. In addition, the Service Specialist I...

PURPOSEThe Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams. In addition, the Service Specialist I...

PURPOSEThe Billing Support Specialist I is the first point of contact for customers and agents with billing-related inquiries. This entry-level role supports invoice copies, dispute status updates, statement requests, and general billing guidance. The Specialist ensures timely, professional, and clear communication while effectively triaging and escalating...