Sr. Spec. Ddit Ies Netsec Extranet Service Manager
hace 4 semanas
**Summary**:The job description for the Extranet Service Manager role involves managing perimeter and DMZ security, including firewalls (Checkpoint and Palo Alto), and DMZ zones. The role requires leading and supporting projects related to firewall services, remote access connectivity (VPNs), and SASE (Netskope). Responsibilities include designing and reviewing security implementations, ensuring continuous improvement of systems, vendor and stakeholder management, and project execution.The role also involves ITIL practices, operations management, and using tools like Splunk, Tufin, and Netbrain. Additionally, the role includes process design and documentation, and ensuring alignment with business continuity plan**About the Role**:- To perform as a point of escalation and drive various implementation and Operations projects assisting on-ground team with the following solutions: Firewall Services (Checkpoint & Palo Alto), Remote Access Connectivity Services (VPN’s) and SASE (Network Private Access (NPA) Services - Netskope).- Initiate, lead and support projects and their delivery in accordance with project goals, time scales and costs in compliance with Novartis methodologies.- Design/Review implementations or deployment of perimeter security solutions as per best practices.- Part of Proof of Concept of new/enhanced perimeter security solutions.- Ensure the continuous improvement, rationalization and management of existing systems and operations. Vendor, support provider and stakeholder management.- Good exposure on ITIL in practice - Service Operations, Incident, Change, Service Request management.- ServiceNow (Service design, portfolio management, Incident/Change/Problem Management) 0Process design and documentation (Standard Operating Procedures, Work Instructions, IQ/OQ etc.)- End-customer operations Experience (Service Desk, user facing services delivery).**Main Requirements**:- Good Understanding on Perimeter and DMZ Security with minimum 5 years of experience (Firewalls - Checkpoint and Palo Alto). Good Exposure on DMZ zones and firewalls services/blades (IPS/IDS, Antivirus, URL Filtering, Anti-bot etc)- strong knowledge in IT Service Management. (Service Now)- Splunk, Tufin, Netbrain, etc is a plus.- Network Monitoring, Planning, Problem Solving Skills, Risk Management, Vendor Management.**Languages**:- English.DivisionOperationsBusiness UnitCTSLocationMexicoSiteINSURGENTESCompany / Legal EntityMX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.Functional AreaTechnology TransformationJob TypeFull timeEmployment TypeRegularShift WorkNo
-
Sr. Spec. Ddit Us&i Solution Delivery
hace 2 semanas
Insurgentes, México Novartis A tiempo completo**Summary**:Sr. Spec. DDIT US&I SD is responsible for the delivery of projects and operations, collaborating closely with DDIT Strategic Business Partners for demand analysis, solution evaluation, and contribute to the successful deployment of projects and products.**About the Role**:**Major Accountabilities**:Sr. Spec. DDIT US&I SD is responsible for the...
-
Sr. Spec. Ddit Ies Solution Delivery
hace 2 días
Insurgentes, México Novartis A tiempo completo**Summary**: **About the Role**: **Major accountabilities**: - Deliver products according to strategy and with reusability. - Ensure on time within budget compliant secure and quality delivery of portfolio for responsible service area. - Ensure services solutions platforms products are fit for purpose and achieve the desired business value and...
-
Insurgentes, México Novartis A tiempo completo**Summary**: - Contribute to challenge and improve local/simple business processes, products, services, and software through data analysis. -Engage with business representatives and support the appropriate DDIT teams and Functions to develop business requirements and deliver data driven recommendations to improve efficiency and add value. **About the...
-
Sr. Spec. Ddit Us&i Service Management
hace 6 días
Insurgentes, México Novartis A tiempo completo**Summary**: - Specialist for operations in the given business sub -capability. **About the Role**: **Major accountabilities**: - Coordinate Service Management teams in Product Lines and Regions to execute tasks that are part of the global service management operational excellence governance. - Be the liaison for the function, on all topics related to...
-
Sr. Spec. Svc.mgt Ddit Im Medical
hace 3 semanas
Insurgentes, México Novartis A tiempo completo**Summary**:- Drive end-to-end IT Service Management including all ITIL Processes, Service Operations as well as operational quality management with continual service improvement and supplier operational governance- Govern the service operations, service transition, quality, compliance, and audit readiness of services delivered often on 24X7 basis as per...
-
IT Project Quality Sr. Spec. Ddit Isc Qnova
hace 5 días
Insurgentes, México Novartis A tiempo completo**Summary**: - A proven compliance expert with strong people and service management skills. The Project Quality Manager will ensure alignment and adherence across the IT, business, service provider and other stakeholders on quality and compliance for the IT projects. - Deliver Quality and compliance management services to the DDIT division and its Customers...
-
Sr. Spec. IT Service Management
hace 2 días
Insurgentes, México Novartis A tiempo completo**Summary**:- Specialist for operations in the given business sub -capability.**About the Role**:**Major accountabilities**:- Coordinate Service Management teams in Product Lines and Regions to execute tasks that are part of the global service management operational excellence governance.- Be the liaison for the function, on all topics related to functional...
-
Project Manager/scrum Master
hace 2 semanas
Insurgentes, México Novartis A tiempo completo**Summary**: LI-Hybrid As Project Manager, you will manage the design, deployment and delivery of low priority projects (determined by budget, timeline and stakeholder) or project work streams providing IT solutions that meet business requirements. Contribute to maintaining control of progress, quality, and budget to meet the desired business objectives and...
-
Program Manager Dd&it M&a Us&i
hace 6 días
Insurgentes, México Novartis A tiempo completo**Summary**: - Manage the design, deployment and delivery of programs or complex projects, project work streams or programs providing IT solutions. -Direct program/project teams (internal and external) and maintain control of progress, quality and budget. -Responsible for leading cross-functional teams to execute complex DDIT programs. -Understand the...
-
Assoc. Dir. Ddit Apd Ce Service Mgmt
hace 2 semanas
Insurgentes, México Novartis A tiempo completo**Summary**:Responsible for holistic IT Service Management including all ITIL Processes, Service Operations as well as Operational Quality Management oversight along with continual service improvement and supplier operational governance. -Govern the service operations, service transition, quality, compliance, and audit readiness of services delivered....
