Field Action Specialist
hace 3 semanas
The Field Action Team Engineer provides a crucial role in leading the investigation of an open case request through the signature approval process and through release to the field. The Field Action Team offers high visibility to Senior Managers, Directors and Senior Vice Presidents on a weekly basis. In addition, weekly cross functional engagements to Technical Safety and Regulatory Compliance (TSRC) and Technical Service Operations (TSO). Below is a list of key points for this position.- Lead the creation, approval, and release of Rapid Service Updates (RSU), Customer Satisfaction Notifications (CSN) and Warranty Extensions (WE) Field Actions.- Meet key process indicators (KPIs) for case open to Director signatures, L1 Signatures, and fully approved to release to the field.- Lead cross-functional teams to obtain information required for Director financial approvals. Present field action cases for approvals on a weekly basis to Senior Manager, Director of Customer Experience, and Director of Finance. Cases exceeding Director approval amounts will be presented to the Senior Vice President of Customer Experience weekly.- Display effective communication skills to support meetings at all levels of the company, including Senior leadership. Work independently on projects and push to timely completion to achieve KPIs.- Report out on case status to immediate and Senior management teams. Maintain a strong interface with Stellantis Vehicle Assembly Plants, Technical Safety and Regulatory Compliance, Release Engineering and Technical Service Operations**Requirements**:- Bachelor's degree or higher in Engineering; other bachelor's degrees will be considered with relevant work experience- 5 years' experience in engineering, manufacturing, supplier operations or quality- Must be strategic, with the ability to analyze, interpret and summarize data from various sources- Advanced skills in data analytics, including Microsoft Excel and PowerPoint- Strong organizational skills, with an ability to adapt, navigate complexity, and multitask in a rapidly changing environment- Self-motivated with the ability to work independently with mínimal direction- Excellent verbal and written communication skills with the ability to deal with a variety of people at all levels of the organization
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Junior Control Field Service Specialist
hace 3 semanas
Santa Fe, México Baker Hughes A tiempo completo**Junior Control Field Service Specialist**:**Are you passionate about being part of a successful team?**:**Do you like working in a global multicultural company?**:**Join our Services Team!**Our team provides industry-leading products and services that optimize the extraction, production and processing of energy. We help a diverse range of customers across...
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Customer Return Specialist
hace 2 semanas
Santa Fe, México Hewlett Packard Enterprise A tiempo completoCustomer Return Specialist This role has been designated as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office. **Who We Are**: **How you'll make your mark**: Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via...
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Supplier Master Data Management
hace 4 días
Colonia Santa Fe, México Stellantis A tiempo completoThe **Supplier Master Data Management (SMDM) Specialist** will be responsible for SMDM Processes, Methods & Tools related to Supplier Life Cycle Management, Suppliers Portals, Commodity Codes, Purchasing Groups, Supplier Onboarding, Supplier Communications & Trainings, Internal and External Helpdesk support and ensuring aforementioned processes, methods and...
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Purchasing Serial Life Process Specialist
hace 3 semanas
Colonia Santa Fe, México Stellantis A tiempo completoThe Purchasing Serial Life Process Specialist will be responsible for supporting the Serial Life processes utilized by the Direct Materials, Aftermarket, and Raw Materials Purchasing Teams, globally, to ensure processes are both SOX and Internal Audit compliant.**Job responsibilities include but are not limited to**:- Leading and owning the overall project...
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Compensation & Benefits Specialist
hace 2 semanas
Colonia Santa Fe, México Ford de México A tiempo completo**Compensation & Benefits Specialist**: - Human Resources (HR) - Santa Fe General Office **Detalles del empleo** WHO WE ARE: Ford Motor Company was built on the belief that freedom of movement drives human progress. It’s a belief that has always fueled our passion to create great cars and trucks. And today, it drives our commitment to become the...
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Customer Return Specialist
hace 1 semana
Santa Fe, México Athonet A tiempo completoThis role has been designated as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.**Who We Are**:**How you'll make your mark**:Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written...
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Customer Return Specialist
hace 1 semana
Santa Fe, México Athonet A tiempo completoThis role has been designated as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office. **Who We Are**: **How you'll make your mark**: Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written...
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Customer Return Specialist
hace 2 semanas
Santa Fe, México Hewlett-Packard CDS GmbH A tiempo completoThis role has been designated as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office. **Who We Are**: **How you'll make your mark**: Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written...
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Sr Specialist Testing
hace 4 días
Santa Fe, México Santander A tiempo completoSR Specialist testingCountry: Mexico**WHAT YOU WILL BE DOING**- Create and/or assist in creating QA work products: test plans, test cases, requirements traceability matrices and other core QA documents- Hands on knowledge creating test data needed for testing- Performs SQL queries and services tests as needed for backend verification- Front end verification-...
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Supplier Performance Specialist
hace 5 días
Santa Catarina, México Carrier A tiempo completo**Country**: Mexico **Location**: LOC5001: Carrier - Plant A, Galeana 469 Ote, Santa Catarina, 66350 Mexico **Supplier Performance Specialist** The Supplier Performance Specialist is responsible for managing and optimizing supplier relationships, ensuring that suppliers meet and exceed expectations in terms of delivery, and service. The role involves...
