Legal Application Support Manager

Overview:**We Are PepsiCo**Join PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.**Know more**:PepsiCoJobs**Join PepsiCo, dare for better.****Responsibilities**:**The Opportunity****Your Impact**As Legal Application Support Manager your scope would consist of:- Collaborate closely with internal and external technicalteam members to effectively and effi ciently addressbusiness/system needs.- Lead troubleshooting meetings with various technicalteams to promptly resolve any critical (P3+) incidents.- Ensure compliance with the Disaster Recovery policyby addressing all required steps such as businessimpact analysis and DR exercises.- Plan, coordinate, and execute certifi cate renewals,SSO, encryptions, attestations, patching, upgrades tonew releases/versions, security remediation,environment migrations, and technical refreshes(including operating systems, databases, and hardware).- Manage the relationship with the MPSA vendor,overseeing their deliverables such as regularperformance, minor enhancements, and, eventually,projects.- Adhere to PepsiCo’s SLAs for incident management,problem management, change management, servicerequests, and security requirements.- Optimize and rightsize environments, especially thoserunning on the cloud, to identify cost-savingopportunities.- Attend DevSecOps governance meetings and presentupdates as needed.Qualifications:**¿Who Are We Looking For?**- 4-year BS Degree- A strong background in ServiceNow is a must- Experience working with ITIL methodologies.- Advanced conversational and written English- Understanding networking protocols, basic fi rewall rules- Full Life Cycle project management experience- Excellent analytical and problem-solving skills- Team Player, high degree of self-motivation, resultsoriented, strong collaboration skills- May require on call 24x7 during peak times- Must have customer service attitude andembrace IT as a service provider- Ability to collaborate with IT, vendor, and business teamsworking at remote locations- Ability to quickly adapt in a dynamic, fast-paced,customer-focused work environment characterized byrapid change, mínimal lead times, and multiple competingpriorities- Ability to think strategically and see how parts interactwith the big picture- Strong problem solving and root cause analysis skills- Ability to communicate to all levels of the organization- Demonstrated competency in strategic thinking andleadership with strong abilities in relationship management- Demonstrated ability to effectively communicate with alllevels of the organization to persuade and infl uencedecision making of key business and IT stakeholders- Strong emotional intelligence and relationshipmanagement skills- Strong analytical and trouble shooting skills- A proactive and highly organized individual capable ofsuccessfully managing multiple initiatives simultaneously- Comfortable working with ambiguity and a proven trackrecord of delivering results while managing competingandconfl icting priorities- Strategic thinker who can fi nd opportunities to deliver**What can you expect from us**:- Opportunities to learn and develop every day through a wide range of programs.- Internal digital platforms that promote self-learning.- Development programs according to Leadership skills.- Specialized training according to the role.- Learning experiences with internal and external providers.- We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.- Financial wellness programs that will help you reach your goals in all stages of life.- A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.- And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, g