Technology Support Representative
hace 1 día
Why join us?Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.The Associate Technology Support Representative is an entry-level position responsible for providing first-line technical support and assistance to end-users within the MillerKnoll organization. This role focuses on handling basic IT inquiries and troubleshooting while developing the foundational skills needed to grow into a Technology Support Representative role.Key Responsibilities:- Log and categorize user inquiries in the ticketing system, ensuring accurate documentation of reported issues.- Resolve common hardware, software, and network-related issues following established procedures.- Assist users with basic tasks, such as password resets, account unlocks, and software installations.- Escalate complex issues to Primary, Senior Support Representatives or higher-level support teams as needed.- Deliver excellent customer service by maintaining a professional and helpful demeanor during all interactions.- Follow up with end-users to ensure issues are resolved to their satisfaction.- Contribute to maintaining an up-to-date knowledge base by documenting solutions to common issues.- Participate in training sessions and workshops to improve technical knowledge and service skills.Essential Skills and Experience:- Familiarity with Microsoft Office products, Windows operating systems, and basic IT concepts.- Strong communication and interpersonal skills, with a focus on customer service.- Organizational and time-management skills to handle multiple tasks and prioritize effectively.- Ability to follow instructions and learn quickly in a fast-paced environment.- Basic troubleshooting skills and a willingness to grow technical expertise.- Familiarity with ticketing systems (preferred but not required).Who We Hire?Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. HermanMiller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities..
-
Technology Support Representative
hace 1 día
Monterrey, México MillerKnoll A tiempo completoWhy join us? Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our...
-
Technology Consultant
hace 3 semanas
Monterrey, México DXC Technology A tiempo completoProvide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer...
-
Vip It Support
hace 3 semanas
Monterrey, México Dxc Technology A tiempo completo**This is a full time position working at our client's site in Monterrey**At DXC, we use the power of technology to deliver the mission-critical IT services our clients need to modernize operations and drive innovation across their entire IT estate.We provide services through the Enterprise Technology Stack for Business Process Outsourcing, Analytics and...
-
Customer Support Representative
hace 2 semanas
Monterrey, México Trivelta A tiempo completoTrivelta builds the technology that powers modern, social-first gaming experiences. Through our proprietary sportsbook and casino engine, we enable partners to launch their own fully branded, legally compliant gaming products — combining real social interactions, predictive gameplay, and casino entertainment in one unified experience. **The Customer...
-
Sales Support Representative
hace 1 semana
Monterrey, México Lenovo A tiempo completo**General Information**: - Req # - WD00082632 - Career area: - Sales Support - Country/Region: - Mexico - State: - Nuevo León - City: - Monterrey - Date: - Monday, May 12, 2025 - Working time: - Full-time **Additional Locations**: - Mexico - Nuevo León - Monterrey - Mexico - Nuevo León - Monterrey **Why Work at Lenovo**: - We are Lenovo. We do...
-
Technical Support Representative
hace 2 semanas
Monterrey, México U hi A tiempo completo**Technology Support Representative**MANDATORY TECHNOLOGIES- Proficient in a Data structure, Data modeling and SQL- Systems: Bigdata or Any cloud technology- Working knowledge on any programing or scripting language i.e. Python/HTML- Any visualization tool - QlickView/Looker/TableauMain Experience Required:- Degree in IT / Computer Science / related...
-
Sales Support Representative
hace 3 semanas
Monterrey, México Lenovo A tiempo completo**General Information**:- Req #- WD********- Career area:- Sales Support- Country/Region:- Mexico- State:- Nuevo León- City:- Monterrey- Date:- Sunday, April 27, ****- Working time:- Full-time**Additional Locations**:- Mexico - Nuevo León - Monterrey- Mexico - Nuevo León - Monterrey**Why Work at Lenovo**:- We are Lenovo.We do what we say.We own what we...
-
Sales Support Representative
hace 7 días
Monterrey, México Lenovo A tiempo completo**General Information**: - Req #- WD00067023- Career area: - Sales Support- Country/Region: - Mexico- State: - Nuevo León- City: - Monterrey- Date: - Thursday, September 5, 2024- Working time: - Full-time**Additional Locations**: - Mexico - Nuevo León - Monterrey - Mexico - Nuevo León - Monterrey **Why Work at Lenovo**: We are Lenovo. We do what we...
-
Sales Support Representative
hace 2 semanas
Monterrey, México Lenovo A tiempo completo**General Information**:- Req #- WD - Career area:- Sales Support- Country/Region:- Mexico- State:- Nuevo León- City:- Monterrey- Date:- Friday, August 23, 2024- Working time:- Full-time**Additional Locations**:- Mexico - Nuevo León - Monterrey- Mexico - Nuevo León - Monterrey**Why Work at Lenovo**:We are Lenovo. We do what we say. We own what we do. We...
-
Sales Support Representative
hace 6 días
Monterrey, México Lenovo A tiempo completo**General Information**:- Req #- WD - Career area:- Sales Support- Country/Region:- Mexico- State:- Nuevo León- City:- Monterrey- Date:- Thursday, September 5, 2024- Working time:- Full-time**Additional Locations**:- Mexico - Nuevo León - Monterrey- Mexico - Nuevo León - Monterrey**Why Work at Lenovo**:We are Lenovo. We do what we say. We own what we do....
