Go-to-market Global Operations, Sales Tools

Our CompanyAt Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.What You'll DoTeradata is looking to add a new Program Manager / Product Owner to our existing Global Sales Operations Tools & Technologies team of analytical, problem solving and solution-oriented product owners and program managers with experience supporting sales teams.Day to day focus is on implementation, adoption, hygiene and documenting best practices while being on the leading edge of developing and representing business requirements for our Sales and Channel Partner Cloud Platform and other sales technologies. This position will work closely with Sales and GTM Leadership, Account Teams, Partner Team (Global Alliances / Client Relationship Management), Sales Operations Managers, Technology and Enablement teams, Marketing, IT to define and deliver channel partner technology solutions and business processes aligned with our strategy and roadmap.This is a full-time individual contributor position based in a Teradata office in Mexico or India.**Responsibilities**:Product Owner for assigned capability / program area representing the business stakeholder(s) and/or customer(s) and process owner for such designated areas and capabilitiesDefine, document, and share CRM best practices to ensure sales processes and terminology are consistently understood and applied across the organization and regionsDevelop and make recommendations to business process improvements and impacts to different business / sales and partner areasBuild and manage relationships with cross-functional teams such as Geographic Sales Leadership and Sales Operations Managers, Marketing, and IT to ensure that tools and technologies are set up and aligned to effectively support Teradata’s coverage models around the world.Work closely with Sales Enablement to identify training needs for leadership and account team members on technology, tools, business practices and processes.Actively participate in roadmap identification and prioritization with Business and IT partners managing all phases of the program / project delivery cycle and consult / bring recommendations for programs / projects.Determine the business impact of current and future technologies for the GTM OrganizationWho You'll Work WithYou will interact directly with field sales, sales leaders, and other team members to capture feedback for sales technology and process improvements to drive adoption and deliver business value.3-5 years of experience as an Agile / Scrum product or process owner experience or 3-5 years Sales Operations, Sales Support, or Sales Field Impacting role experience.Experience with direct sales and resellers/distribution partner processes in a SaaS/Cloud enterprise company or software vendor, and knowledge of how these processes integrate into existing systems/tools.Experience with Salesforce Partner Relationship Management (PRM), Salesforce Communities, Partner platforms and a good understanding of the different channel partner types is a plus.Must possess business acumen, field facing acumen, strong analytical, troubleshooting, problem-solving, and project management skills.**Proactive and passionate**: Independently capable of seeking information, solving conceptual problems, corralling resources, and delivering results in challenging situations.Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment.Solution Business Consulting skills, including analysis/evaluation of business and/or system processes and functional recommendation highly desired.Experience working and communicating with senior executives to solve complex business problems.Bachelor’s Degree in an analytical field (e.g. Computer Science, Information Systems, Business Administration, Engineering, Mathematics, or Statistics)What You Will BringProject/Program Management, or Agile / Product Owner Certification a plus, but not requiredSalesforce or PRM Certifications a plus but not requiredLI-AD1