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hace 2 días

Silao, México Faurecia A tiempo completo

New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, Faurecia anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility. If you’re willing to contribute and create value for tomorrow’s cleaner and smarter mobility, Faurecia is the place to be._**_Main Responsibilities:_**- The role of a Local IT Specialist (LIT) is to support the plant to which he is assigned in the day-to-day operations of the local network, the standard IT hardware and software connected and/or installed at that location. This position will serve as a local administrator and provide support or support to the users of the assigned plant as required, always repeating the standards of the company, both IT and other areas._**_Main Functions of the Position:_**- Support IT and user issues related to corporate manufacturing systems (Level 1 support)._- _Involve the corresponding L2 or L3 support when necessary._- _Server disk space management and operating system patching (ITOP managed servers only)_- _Troubleshooting and hardware replacement when warranted._- _Support users with technical MS Office or other PC issues as a result of an escalation of the ticketing system called FITS._- _Communicate to N+1, N+2 or other IT personnel local or system changes (always respecting the Change Control or RFC process)._- _Escalate support tickets using the system called FITs when applicable._- _Configuration of company-owned desktops/laptops._- _Basic network support and troubleshooting (level 1 support)._- _Ensure that backups of local systems run correctly._- _Manage plant IT budget._- _Perform other tasks assigned by the plant leader and the assigned ITOP Regional Manager, as long as they do not conflict with company standards._- _Maintain daily communication with plant management and be part of daily plant meetings._

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