Remote Customer Service Agent
hace 3 semanas
We are seeking a dedicated Remote Customer Service Representative (CSR) to join our team in the healthcare industry. We are looking for individuals who can start immediately. As a CSR, you'll provide exceptional service to our members, resolving inquiries and ensuring satisfaction with our healthcare services.- **Maintaining a positive, empathetic, and professional attitude toward customers at all times.**:- **Responding promptly to customer inquiries.**:- **Communicating with customers through various channels.**:- **Acknowledging and resolving customer complaints.**:- **Knowing our service inside and out so that you can answer questions.**:- **Coordination for Medicare members**:- **Ensure patients are picked up and dropped off in a timely manner**:- **Scheduling Trips**:- **Confirming eligibility for health Plan members when needed**:- **Give Active Trip Updates**:- **Change or Cancel current reservations**:- **Answer general Customer Service questions and transfer to the appropriate department when required**:- **Confirm Trip Details for Future Trips'**:- **Maintain Privacy under HIPAA Guidelines**:- **Maintain and improves quality results by adhering to standard and guidelines; recommending improved procedures**:- **Updates job knowledge by studying new product descriptions; participating in educational opportunities.**:- **Keeping records of customer interactions, transactions, comments, and complaints.**:- **Communicating and coordinating with colleagues as necessary.**:- **Providing feedback on the efficiency of the customer service process.****Previous experience in healthcare and/or transportation logistics highly preferred.****Customer Service Agent Skills and Qualifications: Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
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Customer Service Agent
hace 1 semana
Tijuana, México Tres R A tiempo completo**Vacante para la empresa Tres R en Tijuana, Baja California**:**CUSTOMER SERVICE AGENT** Actividad**Responsable de recibir llamadas de clientes de Scan Health Plan para asistirlos en asuntos relacionados con su seguro médico, de farmacia y/o dental. Precalificar a clientes potenciales para mejorar sus beneficios de cobertura de...
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Bilingual Customer Service Agent
hace 1 semana
Tijuana, México 3R RESPUESTA RAPIDA EN RECLUTAMIENTO A tiempo completo3R RESPUESTA RAPIDA EN RECLUTAMIENTO busca un Bilingual Customer Service Agent para unirse a nuestro equipo.Como Bilingual Customer Service Agent, tus principales responsabilidades incluirán:- Brindar un excelente servicio y apoyo a nuestros clientes bilingües.- Resolver problemas y proporcionar soluciones efectivas a los clientes.- Registrar y mantener...
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Customer Service Agent
hace 5 días
Tijuana, México Tres R A tiempo completo**Vacante para la empresa Tres R en Tijuana, Baja California**: **CUSTOMER SERVICE AGENT** Responsible for receiving calls from Scan health plan clients to assist them in matters related to their medical, pharmacy and/or dental insurance. Prequalify potential clients to improve their health coverage benefits **Benefits**: Permanence Bonus 26000 mxp 2...
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Customer Service Agent
hace 3 días
Tijuana, México PromoCall A tiempo completo**Hey in PromoCall we are looking for an experienced****CUSTOMER SERVICE AGENT.**This position is 100% focused on CUSTOMER SERVICE, no sales, no collections!We are looking for agents who are really good listeners, responsible with initiative and common sense.**Requirements**:- Advanced English Level- Medical translation experience (desired)- Excellent...
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Bilingual Customer Service Agent
hace 4 semanas
Tijuana, México NAPS A tiempo completo**Vacante para la empresa NAPS en Parque, Industrial Pacifico, Tijuana, B.c. -Tijuana, Baja California**: The Customer Service Agent is responsible for implementing the Customer Service daily operations. Serves Consumers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining the database and providing service...
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Customer Service Agent
hace 6 días
Tijuana, México Tres R A tiempo completo**Vacante para la empresa Tres R en Tijuana, Baja California**: Customer service agent BUSCAMOS AGENTES BILINGÜES PARA**_CONTRATACIÓN INMEDIATA!!_** **CONTAMOS CON**: - Prestaciones de ley y superiores - Fondo de ahorro - Comida gratis 2 semanas - Seguro de gastos médicos - Descuentos y beneficios adicionales - Contratación inmediata - La empresa...
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Customer Service Agent
hace 1 semana
Tijuana, México GYH A tiempo completo**Vacante para la empresa GYH en Tijuana, Baja California**: **CUSTOMER SERVICE AGENT** **Actividad** Responsable de recibir llamadas de clientes de Scan Health Plan para asistirlos en asuntos relacionados con su seguro médico, de farmacia y/o dental. Precalificar a clientes potenciales para mejorar sus beneficios de cobertura de...
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Customer Service Agent
hace 3 días
Tijuana, B.C., México Empleando Tijuana A tiempo completoEmpleando Tijuana busca Customer Service Agent en Tijuana, Baja CaliforniaEstamos en búsqueda de un profesional de Customer Service dedicado y orientado al cliente para unirse a nuestro equipo. Si tienes habilidades excepcionales para la atención al cliente y deseas contribuir a la satisfacción de nuestros usuarios, esta oportunidad es para...
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Customer Service Agent
hace 3 semanas
Tijuana, México Moda para Autos, S. de R.L de C.V. A tiempo completoDescripción y detalle de las actividadesLeader in Automotive Accessories is looking for motivated, energetic customer service agents to staff its US-based customer service center. Applicants must demonstrate a strong sense of professionalism and represent the organization in a courteous way. The customer service agent acts as a representative of the...
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Customer Service Representative Wfh
hace 7 días
Tijuana, México Integon Service Co. A tiempo completoJob Title: Customer Service Representative - **This is a remote position for TIJUANA,TECATE AND ROSARITO RESIDENTS ONLY.**_ About Integon Integon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company...
