Accounts Receivable Analyst Ii

**Why Compucom?**Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It**Job Summary**The Accounts Receivable Analyst II will report into the Team Lead and the position will be based out of Mexico City.This role will have ownership of the Accounts Receivable portfolio. This includes:- Managing the customers relationship assigned to him/her for the US and Canada operations for collection purposes- Contacting assigned customers with overdue accounts to collect the receivable balances- On the other hand, proactively contact customers with no overdue balances to assure on time payments- Escalate with the Team Lead issues with customers with overdue accounts to research on the root cause- Liaise with the sales team to escalate issues and provide AR updates on customers with overdue balances- Meet collection objectives aligned with corporate goals- Partnership with the Credit Team to provide feedback on status of AR balances on customers placing new orders that overpasses their credit limit amount- Partnership with Product Sales Operations, Service Billing, Cash Apps and Accounting teams to resolve billing issues and streamline processes- Supporting data analysis and ad hoc reporting of AR to stakeholders à Finance leadership, operations and sales- Reconciling specific customer accounts to clear subledger balancesUnapplied and unidentified cash subledgers- Maintain aging and ensure that payments are being applied correctly to invoices- Working with Cash management and Collections teams to identify receipts and issues**Responsibilities**:- Solving customer issues and performing complex account reconciliations.- Prepare detailed account reconciliations including agings, obtain corresponding support to verify accuracy of the financial numbers and resolve any reconciling items. Flagging any issues to the Team Lead on a timely basis.- Analyze data to help building meaningful reporting to various stakeholders. Maintain weekly and monthly communications and reporting, including preparing monthly/quarterly presentation for leadership.- Maintain detailed account notes in the ERP system- Supporting month-end close activities such as reconciliations, flux analysis and other required reporting- Supporting projects to streamline process, increase automation, and address gaps- Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the company.We need from you:- 3+ years of work experience as a Collector, analyst, or other relevant role- Demonstrated understanding of accounting principles, either US GAAP or IFRS- Computer literacy skills, especially with MS Excel, Oracle Cloud (or similar ERP), Power BI and basic data entry and computation skills.- Ability to get things done, manage timelines, actively prioritize and ability to work under strict deadlines.- Analytical skills with a keen sense of organization and detail- Hands on approach, Technology and data driven- Excellent communication skills to describe complex situations/problems in English and SpanishPreferred Qualifications- University degree in Accounting/Finance**We offer**- Base salary between 32,000 & 33,000 mxn pesos per month- Major Medical Expense Plan- Life insurance- Saving fund: 10% of your base salary- Christmas bonus averaging 30 days' pay for every year