SimCorp | Senior Service Delivery Consultant – Configuration Deployment Service

hace 5 días


distrito federal, México SimCorp A tiempo completo

Senior Service Delivery Consultant – Configuration Deployment Service

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Location: Mexico City
Time Type: Full time
Posted on: Posted 2 Days Ago
Job Requisition ID: R-208341

Who we are

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,200+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds.

SimCorp is an equal opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

While striving to deliver client value, we believe it is vital to consider our people and our planet in every business decision we make. Acting responsibly is not optional; it is essential.

Why this role is important to us

At SimCorp, we support some of the biggest financial institutions in the world to be successful by simplifying their investments, accounting, and operations. Currently, SimCorp is transforming the way we deliver services to our clients.

We are looking for a highly motivated IT consultant to support our Configuration Deployment Service (CDS) team. You will work in our global SaaS Operation delivery unit consisting of various cross-located teams. The CDS Team delivers high-quality services towards our clients by supporting different deployment scenarios for our cloud environments, in which configuration is promoted from source to target environment in a highly automated procedure.

You will support clients and our service team remotely from our offices and have direct client contact. You will participate in deployment meetings with the client and work closely with the clients and our CDS experts in SimCorp globally to provide excellent solutions for our clients.

What you will be responsible for

  • Supporting our CDS team to be efficient and accountable for service delivery across different time zones
  • Taking ownership in configuration deployments and actively contributing to service deliveries and client meetings
  • Planning and preparation of deployment windows together with the client and the team
  • Creating configuration packages based on client definition and following up on deployments
  • Documentation and reporting in line with the defined service procedures
  • Collaborating with the Service Owners and client stakeholders
  • Advising on process improvements based on lessons learned from daily operation
  • Playing an active part in our global Configuration Deployment Service network

What we value (our requirements)

  • Master in Computer Science, Natural Science, Economics, or similar qualification
  • Some experience with configuring and deploying components of complex standard software applications, preferably in the financial sector or financial services industry
  • Strong technical affinity; eager to engage and learn new technical content
  • Experience in a Windows Server environment and may have had first touchpoints with cloud technology
  • Interest in or basic knowledge about processes in the investment industry and a desire to expand this
  • Service-minded with a positive mindset; experienced in working within the ITIL framework
  • Enjoy working in a fast-paced environment and having a considerable impact on results and solutions
  • Excellent analytical skills with a solution- and result-oriented attitude
  • Able to prioritize tasks to ensure that deadlines are met
  • Fluent in English (oral and written)

Next Steps

Please click below to apply and to learn more about the vacancy and what SimCorp offers regarding salary, benefits, and perks. Applications are continuously assessed, so please send your CV in English as soon as possible. If you are interested in being a part of SimCorp but are not sure this role is the right fit, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process, we will ask you to provide your feedback, which is highly appreciated.

About Us

SimCorp is a provider of industry-leading integrated investment management solutions for the global buy side. Founded in 1971, with more than 3,000 employees across five continents, SimCorp is a truly global technology leader that empowers more than half of the world’s top 100 financial companies through its integrated platform, services, and partner ecosystem. SimCorp is a subsidiary of Deutsche Börse Group. As of 2024, SimCorp includes Axioma, the leading provider of risk and management and portfolio optimization solutions for the global buy side.

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